Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20589 Discussions

driver stuck in an infinite loop

idata
Employee
1,965 Views

The driver igxprd32 for the display device \Device\Video0 got stuck in an infinite loop. The same problem with 6.14.10.5160

Driver_version: Ver:14.38.10.5132

 

Game_application: torchlight

 

Desktop_Screen_Resolution: 1280 x1024

 

Desktop Color Depth: True Color (32 bit)

 

Desktop_Refresh_Rate: 60 Hz

 

Issue: driver infinite loop

 

Changes:

 

diagnostic_report: Intel(R) Graphics Media Accelerator Driver Report

 

Report Date: 11/08/2009

 

Report Time[hr:mm:ss]: 18:38:30

 

Driver Version: 6.14.10.5132

 

Operating System: Windows XP* Professional, Service Pack 3 (5.1.2600)

 

Default Language: Russian

 

DirectX* Version: 9.0

 

Physical Memory: 3037 MB

 

Minimum Graphics Memory: 32 MB

 

Maximum Graphics Memory: 256 MB

 

Graphics Memory in Use: 16 MB

 

Processor: x86 family 6 Model 23 Stepping 10

 

Processor Speed: 2806 MHZ

 

Vendor ID: 8086

 

Device ID: 2E22

 

Device Revision: 03

 

* Accelerator Information *

Accelerator in Use: Intel(R) G45/G43 Express Chipset

 

Video BIOS: 1702.0

 

Current Graphics Mode: 1280 x 1024 True Color (60 Hz)

THREAD_STUCK_IN_DEVICE_DRIVER (ea)

 

The device driver is spinning in an infinite loop, most likely waiting for

 

hardware to become idle. This usually indicates problem with the hardware

 

itself or with the device driver programming the hardware incorrectly.

 

If the kernel debugger is connected and running when watchdog detects a

 

timeout condition then DbgBreakPoint() will be called instead of KeBugCheckEx()

 

and detailed message including bugcheck arguments will be printed to the

 

debugger. This way we can identify an offending thread, set breakpoints in it,

 

and hit go to return to the spinning code to debug it further. Because

 

KeBugCheckEx() is not called the .bugcheck directive will not return bugcheck

 

information in this case. The arguments are already printed out to the kernel

 

debugger. You can also retrieve them from a global variable via

 

"dd watchdog!g_WdBugCheckData l5" (use dq on NT64).

 

On MP machines it is possible to hit a timeout when the spinning thread is

 

interrupted by hardware interrupt and ISR or DPC routine is running at the time

 

of the bugcheck (this is because the timeout's work item can be delivered and

 

handled on the second CPU and the same time). If this is the case you will have

 

to look deeper at the offending thread's stack (e.g. using dds) to determine

 

spinning code which caused the timeout to occur.

 

Arguments:

 

Arg1: 893ba4c8, Pointer to a stuck thread object. Do .thread then kb on it to find

 

the hung location.

 

Arg2: 89699ab0, Pointer to a DEFERRED_WATCHDOG object.

 

Arg3: 8936c5d0, Pointer to offending driver name.

 

Arg4: 00000003, Number of times this error occurred. If a debugger is attached,

 

this error is not always fatal -- see DESCRIPTION below. On the

 

blue screen, this will always equal 1.

Debugging Details:

 

------------------

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

 

Could not read faulting driver name

 

ERROR - could not read driver name for bugcheck parameter 3

Mini Kernel Dump does not contain unloaded driver list

FAULTING_THREAD: 893ba4c8

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_FAULT

BUGCHECK_STR: 0xEA

LAST_CONTROL_TRANSFER: from 00000000 to bf06c816

STACK_TEXT:

 

8a41b1b0 00000000 00000000 00000000 00000000 igxpdv32+0xe816

 

STACK_COMMAND: .thread ffffffff893ba4c8 ; kb

FOLLOWUP_IP:

 

igxpdv32+e816

 

bf06c816 f6c410 test ah,0x10

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: igxpdv32+e816

MODULE_NAME: igxpdv32

IMAGE_NAME: igxpdv32.DLL

DEBUG_FLR_IMAGE_TIMESTAMP: 4aba61e4

BUCKET_ID: WRONG_SYMBOLS

1 Reply
idata
Employee
653 Views

1.I have the same problem ,my video chipset is g41 with driver 6.14.10.5160.

2.is there any problem with the driver 6.14.10.5160?why it have been removed from intel driver download website?

0 Kudos
Reply