I7 3770K computer crashes when gaming

[idata]

Hi guys

I have noticed a problem with my I7 3770K processor. Since the time when I built it (I'm on HD4000 graphics) I have noticed that whenever I play games like call of duty modern warfare 3 and even chess titans (which i don't think is graphically intensive). The screen will randomly turn into vertical lines of color (usually red and green are the main colors) with little flashing rectangles. The speakers will also make a loud noise. Then I have to press the power button to force my computer to shut down and restart it. It says that windows did not shut down successfully but doesn't give me why. This however, hasn't happened when I'm surfing the web or even running a prime95. I have the lastest BIOS and drivers (for HD4000) and I wonder if my processor is defective or is it something else? Also I tried to run 3Dmark11 and it did the same thing. Please help!

[Adolfo_S_Intel2]

I would suggest testing this processor on another supported motherboard to see if the processor causes the exact same behavior.

Also try doing a clean installation of the operating system and drivers if you have not done that yet.

If the issue follows the processor, then please proceed to contact your local support center at:

http://www.intel.com/support/9089.htm http://www.intel.com/support/9089.htm

You can also go to the following link and start a chat session:

http://www.intel.com/support/feedback.htm?group=processor# processor http://www.intel.com/support/feedback.htm?group=processor# processor

They will be able to assist you with any warranty option.

[idata]

Hi Adolfo. I don't have another motherboard so I can't test it out that way. What do you mean a clean install of windows? Do I reinstall it using the disk with windows on it? won't that erase my data?

[Adolfo_S_Intel2]

Clean installation means, formatting the hard drive and re-installing the operating system as if it is a new system, that means losing all data on the hard drive, hence it is recommended to perform a back up of the data before doing the clean installation of the operating system.

Perhaps you can test the processor on a friend's computer or by taking it to a local computer store to be tested.