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I get this message, and many other applications, including PowerPoint presentation mode, etc... give me similar messages. This didn't use to happen on this machine. I unfortunately no longer have a reliable restore point. The graphics card drivers are up-to-date. I tried to reinstall Bing with the hope that it would correct the issue. I tried to change the graphics parameters in the Intel graphics control panel (Moving the acceleration slider to performance), with no effect. I reinstalled DirectX as well. The weird thing is that dxdiag gives different values for x86 and 64-bit, see below full info below?
1) x86
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: n/a
DXVA-HD: n/a
DDraw Status: Disabled
D3D Status: Disabled
AGP Status: Not Available
2) 64-bit
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335D3D9 Overlay: Supported, etc...
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Can you please help? I'd rather avoid having to reinstall Windows. Can you please help? Thanks in advance. Pascal
1) x86 dxdiag:
------------------
System Information
------------------
Time of this report: 8/9/2010, 14:27:00
Machine name: INTEGRIT-1825PT
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire 1825PTZ
BIOS: InsydeH2O Version V1.3118
Processor: Genuine Intel(R) CPU U4100 @ 1.30GHz (2 CPUs), ~1.3GHz
Memory: 3072MB RAM
Available OS Memory: 3002MB RAM
Page File: 3294MB used, 2709MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: Mobile Intel(R) 4 Series Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 4 Series Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_03001025&REV_07
Display Memory: 1309 MB
Dedicated Memory: 64 MB
Shared Memory: 1245 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: AUO205C
Native Mode: 1366 x 768(p) (60.034Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver File Version: 8.15.0010.2141 (English)
Driver Version: 8.15.10.2141
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 6/2/2010 09:43:12, 6537216 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B78E66-6902-11CF-C87B-0A23A7C2C535}
Vendor ID: 0x8086
Device ID: 0x2A42
SubSys ID: 0x03001025
Revision ID: 0x0007
Driver Strong Name: oem23.inf:Intel.Mfg.NTamd64:iCNT0:8.15.10.2141:pci\ven_8086&dev_2a42
Rank Of Driver: 00E62001
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: n/a
DXVA-HD: n/a
DDraw Status: Disabled
D3D Status: Disabled
AGP Status: Not Available
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