Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20493 Discussions

Intel HD Graphics 3000 Windows 7 Crashes

idata
Employee
1,747 Views

Product is Fujitsu Lifebook NH751.

Loaded windows 7 ultimate (full version) operating system.

Ran the following file downloaded from the intel website on the page for Intel HD Graphics 3000 :

 

Win7Vista_64_15221.exe

Once the file is loaded and the reboot happens, the laptop gets a blue screen with diagnostic

info and then performs a crash dump.

Also downloaded and ran the following file from the Fujitsu website that matched

the NH751 product id :

DISPLAY_INTEL_V8.15.10.2246_WIN7-64_DAR_11SP_B1.EXE

which produced the exact same result.

Here are some specs for the NH751 :

Processor is intel i7 - 2630QM

Adapter String : HD Graphics 3000

Sandy Bridge - Arrandale based

Graphics Device ids : 0102 0106 0112 0116 0122 0126 010A

PCI ID : PCI\VEN-8086&DEV_0116&SUBSYS_15EA10CF&REV_09

Also need the linux version of the HD Graphics 3000 driver for Redhat EL 5.5

0 Kudos
2 Replies
idata
Employee
524 Views

See thread at http://communities.intel.com/thread/20439?tstart=0 http://communities.intel.com/thread/20439?tstart=0

It's a driver issue, and you should stick to an older driver until Intel corrects this.

0 Kudos
idata
Employee
524 Views

I'm having the same issue with blue screen during boot on an i3-2105. Thought it was my new system build but it runs fine on the older driver supplied by the motherboard manufacturer.

It'd be nice if we had an open thread so Intel could tell us when a driver comes out that resolves the problem. If this isnt/wont be it, can someone point me to one I can subscribe to?

I'd also be very willing to act as a beta tester for any fixes. I'm a retired longtime Intel employee from the Desktop Products Group...if that helps in any way...I have plenty of time and an easy/fast backup/recovery setup.

0 Kudos
Reply