Dell Inspiron 1545 with Intel Mobile series 4 chipset family - problem

[idata]

I am a bit of a dur-brain when it gets into the real techy stuff on computers. Brought a Dell Inspiron 1545 couple of months ago - then this last week - the laptop was taking about 10 mins to start-up (once booted performance was fine); though graphics looked stretched. Ran 'Tune-up Utilities' and it identified a problem with both (seem to have two) of the intel mobile series 4 chips. The Device Manager said: ' Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)'.

Ran the update chip utility -said it was upto date:

Driver date 03/06/2009

Version: 8.15.10,1808

And on the Intel utility said it was a customised version from Dell.

Any suggestions for a fix?

thanks in advance...

[Allan_J_Intel1 · Accepted solution]

To obtain the latest graphics drivers for your onboard controller go here:

http://www.intel.com/support/graphics/detect.htm

Also, it may help if you try a manual installation of the graphics driver, check below for instructions

http://support.intel.com/support/graphics/sb/CS-022355.htm

[idata]

Sorted - thanks for your help