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Intel Turbo Boost Monitoring Technology always showing Energy Saver

FVu
Beginner
4,216 Views

Hi,

I've been facing this little problem for a while now. It didn't bother me that much untill I decided to do videos again. Soon I noticed that videos are being rendered slower than before so I checked Intel Turbo Boost Monitoring Technology. The only thing I saw was "Energy saver" mode. It didn't change throughout the rendering which seemed suspicious, because the Turbo Boost would normally kick up. But now it's only showing Energy Saver, it doesn't change at all. No matter what I do (or what the CPU does).

Here's what I tried:

Playing games

Rendering videos

Running CPU test

My laptop is running on "High Performance" and all settings have been set to default. Not sure if the Turbo Boost is enabled since the BIOS doesn't really let

me overclock anything

My specs are:

Acer Aspire V3-571G Laptop

CPU: Intel core i5-3210M Dual Core 2.5GHz with Turbo Boost up to 3.1GHz processor.

RAM:6GB

GPU:NVIDIA GeForce GT640M with 2GB Dedicated VRAM

HDD:750GB

I also downloaded the manufacturer's BIOS and drivers for CPU and Turbo Boost. Here comes the fun part - When I tried to install the Turbo Boost Monitoring Technology from manufacturer, the error occured saying : Can't find one or more components ... No idea why ... It somehow stucks on vcredist

So I downloaded the newest version. The installation had no problems, OK. I also run some diagnostics so if you need, I'll put them up.

If there is going to be any misunderstanding, I'm sorry. My english isn't perfect and I've got a lot to learn.

I'll appreciate any answer, I hope we'll fix this problem quickly.

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3 Replies
FVu
Beginner
2,661 Views

Hi,

I'm adding few more informations. I run the Processor Diagnostic Tool and it showed me some results. I'll paste them now.

---------------------------

--- Testing Processor 1 ---

---------------------------

--- IPDT64 - rev 2.20.0.0.W.MP ---

--- Start Time: 09/28/2015 10:05:43---

--- Skipping Config ---

--- Reading CPU Manufacturer ---

Expected --> GenuineIntel

Detected --> GenuineIntel

Found --- Genuine Intel Processor ---

--- Temperature Test ---

Temperature Test Passed!!!

Temperature = 50 degrees C below maximum.

--- Reading Brand String ---

Detected Brand String:

Intel Core i5-3210M 2.50GHz

Brand String Test Passed!!!

--- Reading CPU Frequency ---

Expected CPU Frequency is --> 2.50

Detected CPU Frequency is --> 3.09915

CPU Frequency Test Passed!!!

Expected frequency - The highest frequency at which the tested processor was manufactured to operate

Detected frequency - The frequency at which the tested processor is currently operating

Power management modes can create marginally higher or lower detected frequency

than expected frequency. Small variations in clock frequencies are common.

--- FSB NOT Supported on this Processor ---

--- Running Base Clock test ---

Detected Base Clock --> 99

Base Clock test Pass ---

..QPI rate Test not supported..

..Skipping QPI rate Test..

Skipping QPI rate Test

--- Running Floating Point test ---

Million Floating Points per Second, MFLOPS --> 360

Floating Point Test Pass ---

--- Running Prime Number Generation Test ---

Operation Per Second--> 3.98747e+006

Prime Number Generation Test Pass ---

--- Reading Cache Size ---

- Detected L1 Data Cache Size --> 4 x 32

- Detected L1 Inst Cache Size --> 4 x 32

- Detected L2 Cache Size --> 1024

- Detected L3 Cache Size --> 3072

Cache Size Test Passed!!!

--- Determining MMX - SSE capabilities ---

--- CPU FEATURES DETECTION FOR ---

--- MMX SSE ---

MMX - MMX Supported --> Yes

SSE - SSE Supported --> Yes

SSE2 - SSE2 Supported --> Yes

SSE3 - SSE3 Supported --> Yes

SSSE3 - SSSE3 Supported --> Yes

SSE4.1 - SSE4.1 Supported --> Yes

SSE4.2 - SSE4.2 Supported --> Yes

--- MMX SSE - capabilities check complete ---

MMX Test Result --- PASS

SSE Test Result --- PASS

SSE2 Test Result --- PASS

SSE3 Test Result --- PASS

SSSE3 Test Result --- PASS

SSE4.1 Test Result --- PASS

SSE4.2 Test Result --- PASS

MMX SSE Testing Passed !!

--- Determining AVX AES PCLMULQDQ capabilities ---

--- CPU FEATURES DETECTION FOR ---

--- AVX/AES/PCLMULQDQ ---

AVX - Advanced Vector Extensions Supported --> Yes

AVX OS Support - AVX Operating System Supported --> Yes

AES - Advanced Encryption Standard Supported --> Yes

PCLMULQDQ - Polys Carry-Less Multiply Supported --> Yes

--- AVX AES PCLMULQDQ capabilities check complete ---

AVX Compare Test Result --- PASS

AES Test Result --- PASS

PCLMULQDQ Test Result --- PASS

AVX AES PCLMULQDQ Testing Passed !!

--- Reading Memory Size ---

Detected Memory Size is --> 6.00GB

--- Integrated Memory Controller Stress Test ---

--- Integrated Memory Controller Stress Test Pass!!! ---

Integrated Memory Controller Test Pass!!!

Chipset : Mobile Intel(R) HM77 Express Chipset

Chipset Stepping : C1

1 device connected to PCI Express Port 0

1 : NVIDIA GeForce GT 640M

4 device connected to PCI Express Port 1

1 : Broadcom NetLink (TM) Gigabit Ethernet

2 : Broadcom SD Host Controller

3 : Broadcom Memory Stick

4 : Broadcom xD Picture Bus Driver

1 device connected to PCI Express Port 2

1 : Qualcomm Atheros AR5BWB222 Wireless Network Adapter

2 device connected to SATA Controller 1

1 : TOSHIBA MQ01ABD075 ATA Device

2 : PIONEER DVD-RW DVRTD11RS ATA Device

2USB devices detected

1 : Vstupní zařízení USB

2 : Složené zařízení USB

2 device connected to Intel High Definition Audio Controller

1 : Realtek High Definition Audio

2 : Intel(R) Display Audio

--- Platform Controller Hub Test Completed!!! ---

--- Querying for Intel(R) Integrated Graphics Device (IGD) ---

<...
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Darwin_B_Intel
Employee
2,661 Views

Hello,

Based on the description of the problem and the results of the Intel® Processor Diagnostics Tool your CPU is working fine. For some reason the Intel® Turbo Boost Technology monitor is not functioning properly not even the newer version that you downloaded.

 

This could have been generated by a Windows update or a Windows registry change, it is difficult to tell.

I am afraid that there is no recommendation we can give to have the Intel® Turbo Boost Technology monitor working again unless you want to reinstall Windows and all of your software from scratch just to test. We discontinued this tool due to incompatibility problems with our recent processor platforms and there is no support available. See: http://www.intel.com/support/processors/sb/cs-031089.htm http://www.intel.com/support/processors/sb/cs-031089.htm

The good fact is that your processor is working fine and the Turbo Boost feature is working as well so the best recommendation I can give you is to uninstall the tool to prevent more issues. This tool is only used to monitor the Turbo Boost activity but it doesn't manage or change anything for your CPU.

 

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FVu
Beginner
2,661 Views

Hi, darwinb_intel,

I have great news !

After I got my Windows Update which was installed yesterday, the Monitoring Program started to work properly. It's jumping up from energy saver to 3 GHZ whenever it's required. No idea why or how ...

 

So I'll just mark this topic as solved even though I have a lot of questions. I'd love to share my "solution" with others, but I don't really know how I got that thing working properly. Perhaps asking the community is the best thing you can do.

 

Anyways, thank you for your patience. I think I can finally have a proper sleep now. I'm really glad we just got this over with.

 

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