Graphics
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New version won't installed

HPham10
Beginner
1,722 Views

Windows 10 build 10586.11 HAS Recently updated, the old version of Intel HD graphic (15.40.7.64.4279) is always installed by Windows Update although I try to uninstall it and install the new release (Beta 15.40.12.4326). Is this normal with beta worm?

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Amy_C_Intel
Employee
451 Views

Hello HoangPham,

Have you tried to install the driver with the following method http://www.intel.com/support/graphics/sb/CS-033916.htm Desktop graphics drivers — How to Manually Install a Driver in Microsoft Windows 8* or Windows 8.1*?

You can temporarily stop some of these updates by using this tool from Microsoft: https://support.microsoft.com/en-us/kb/3073930 https://support.microsoft.com/en-us/kb/3073930

Regards,

Amy.

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Amy_C_Intel
Employee
452 Views

Hello HoangPham,

Have you tried to install the driver with the following method http://www.intel.com/support/graphics/sb/CS-033916.htm Desktop graphics drivers — How to Manually Install a Driver in Microsoft Windows 8* or Windows 8.1*?

You can temporarily stop some of these updates by using this tool from Microsoft: https://support.microsoft.com/en-us/kb/3073930 https://support.microsoft.com/en-us/kb/3073930

Regards,

Amy.

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HPham10
Beginner
451 Views

Thanks Amy_Intel

I install ver 4300 and I see it's stable on Windows 10 build 10586.14

Ver 4279 and beta 4326 may be imcompatible with W10, some crash when playing game

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Amy_C_Intel
Employee
451 Views

You're welcome.

We have received reports and currently there are known issues about several games crashing with these drivers. Is the 4300 version working OK for you?

Regards.

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