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Intel HD Graphics issue with AfterEffects Element 3D

JJaou
Beginner
2,197 Views

Hi

So my problem is that i'm not able to work with Element3D in after effects with my intelHD video card, i get a message saying

"Element failed to initialize OpenGL, Please insure your GPU drivers are up to date & that your GPU is compatible"

I've ilready installed the latest version of the driver, i used also GL view & it look that the card can run 3.1 OpenGL, so what's the problem?

Is OpenGL must be "enabled" or something like that?

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4 Replies
Allan_J_Intel1
Employee
855 Views

I am sorry to hear that have had issues with the Intel® Graphics Controller on your computer.

I would need more information in regards to your system configuration:

Operating system version?

Is your operating system 32 bit or 64 bit?

Also, the exact processor model on your system:

Click the Windows icon, and then right-click Computer.

Select Properties.

Find System Type on the Properties window, and then note the processor model.

Does this problem occur with drivers provided by the board or computer manufacturer?

Allan.

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JJaou
Beginner
855 Views

I'm working on Win7 64bit

Processor Intel Celeron CPU 847

"Does this problem occur with drivers provided by the board or computer manufacturer?"

I have no idea

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akona
Beginner
855 Views

I have the same problem with you.

It's impossible .

You must change of gpu.

NVDIA OR AMD

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