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Hi,
For presentation purposes in our company I connected a 4k TV SAMSUNG UE43JU6050 to the Display port of a Computer with 16GB RAM
and a Pentium G4500. All drivers and the BIOS are up to date. We are using Win10 Pro as OS. The TV is indicated in the Intel graphic control Panel.
The MB is an ASUS Z170 pro gaming. Even with the newest Intel driver for the graphics 530 we only get a 1920x1080 resolution.
That looks realy bad and it hurts the eyes after a while. If we use the old Microsoft driver (10.0.10586.0 from June.21.2006) we get
a perfect resolution of 3840x2160 on 64Hz but without Sound.
Is there a better driver available or ist the HD Graphics simply not intended to be used for this ?
Any other solutions except buying a graphic card ?
I am realy tired.
Thank you very much in advance.
Kind regards.
Alex
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Hi Aleg,
The latest driver version is 15.40.20.4404 from 3/11/2016. Give a try and let me know the results.
https://downloadcenter.intel.com/download/25848/Intel-Beta-Graphics-Driver-for-Windows-7-8-1-10-15-40-?product=88345 https://downloadcenter.intel.com/download/25848/Intel-Beta-Graphics-Driver-for-Windows-7-8-1-10-15-40-?product=88345
This processor supports memories of DDR4 2133MHz at 1.25V and DDR3 1600MHz at 1.35V.
Regards,
Miguel C
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Hi Miguel,
Thank you for your assistance !
The beta driver mentioned below is already installed.
The maximum possible resolution still is 1920x1080.
As memories we are using 2x8GB DDR4-2400 dual kit.
Kind regards,
Alex
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Hi Aleg,
Well, it is a rare issue; the Intel® Pentium® Processor G4500 supports the resolution below with high speed video cables.
HDMI 1.4: 4096x2304@24Hz
DP 1.2: 4096x2304@60Hz
eDP: 4096x2304@60Hz
More details about maximum resolutions:
http://www.intel.com/content/www/us/en/processors/core/desktop-6th-gen-core-family-datasheet-vol-1.html http://www.intel.com/content/www/us/en/processors/core/desktop-6th-gen-core-family-datasheet-vol-1.html
It is better to down clock the speed of the RAM to DDR4 2133MHz at 1.20V (1.25). The memory controller is inside the processor and memory might be over clocking the processor and graphics will be affected too.
Regards,
Miguel C
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Hi Miguel,
I have reduced the RAM-Speed as suggested by you. The maximum possible resolution still is 1920x1080.
Do you have any other idea what we can do ?
You said this is a rare issue. In this case I think Intel will not develop the driver much in this direction ?
Would it help us to build in a graphic card ?
Thanks and best regards.
Aleg
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Hi Aleg,
Intel is always improving Intel® HD Graphics performance. Now, a dedicated graphics card might provide with better graphics experience.
Regards,
Mike C
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