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Intel driver update utility error

DStev1
Novice
2,266 Views

Every time I try to use the Intel driver update utility, I get an error when I try to install the latest version of my driver saying "unknown error". How do I fix this?

I have tried registering and unregistering my windows installer, and making sure that it's enabled, however it still won't work.

1 Solution
jpric1
Beginner
1,223 Views

I am actually having the exact same problem. That is the whole reason I am here.

System is HP Compaq Presario CQ56-219WM updated to Win10

View solution in original post

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6 Replies
jpric1
Beginner
1,224 Views

I am actually having the exact same problem. That is the whole reason I am here.

System is HP Compaq Presario CQ56-219WM updated to Win10

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idata
Employee
1,223 Views

Hi DonovanStevens1,

 

 

Could you please provide me the brand name and model of your board or system? Also let me know which driver you are looking for.

 

 

Hi JsunP,

 

 

I suggest you to use Hewlett Packard tool to search for the latest drivers. System manufacturers customize our drivers usually and the drivers available in our website are generic and they might not work properly.

 

 

Compaq Presario CQ56-219WM Notebook PC - Software and Drivers

 

http://support.hp.com/us-en/product/Compaq-Presario-CQ56-200-Notebook-PC-series/4346274/model/5048731/drivers http://support.hp.com/us-en/product/Compaq-Presario-CQ56-200-Notebook-PC-series/4346274/model/5048731/drivers

 

 

Regards,

 

Mike C

 

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DStev1
Novice
1,223 Views

Sure, I'm using windows 10 and my graphics card is an intel g45/g43 express chipset.

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idata
Employee
1,223 Views

Hi DonovanStevens1,

 

 

Windows® 10 is intended for newer chipsets. It is fully supported from 8 chipset series. 6 and 7 support it partially (the graphics come embedded on the processor)

 

 

The link below provides information about: Supported Operating Systems for Intel® Graphics Products and chipset

 

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html# legacy http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html# legacy

 

 

In your case, it is necessary to use the generic graphics drivers provided with your OS.

 

 

Regards,

 

Mike C
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DStev1
Novice
1,223 Views

This is causing me to be unable to run certain things, such as minecraft, every time I try it says I need to update my graphics drivers. Are you saying nothing can be done? Or is there another fix?

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idata
Employee
1,223 Views

Hi DonovanStevens1,

 

 

The performance of the graphics is going to be limited and some applications will not run on your system.

 

 

Regards,

 

Mike C
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