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Intel HD graphics 530 on the i5 6400 processor keeps giving me the Blue Screen Of Death every time I play a game.

MMich34
Beginner
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Intel HD graphics 530 on the i5 6400 processor keeps giving me the Blue Screen Of Death every time I play a game. The only catch is that it lets me play the game for about five minutes before giving me the BSOD. I have a feeling it could be a driver problem but I am updated to the newest drivers already. I am running a home built system and everything else on this computer works perfectly fine except for the above mentioned scenarios. I have run memory tests to see if that was the problem but it came back clean. As I said, the only problem I can think of is the drivers for the processor and I am absolutely dumbfounded on what to do to solve this. I've also run Intel's processor test and everything came out fine with no problems. My BSOD message errors are inconsistent other than only happening when I am in-game. often times the error message is "KMODE_EXCEPTION_NOT_HANDLED." with the culprit driver being "idgkmd64.sys," which is an Intel driver. The error messages are almost always driver related and contain the intel graphics drivers often times as well as some others. I also know that it is not an overheating problem because my PC has excellent cooling and I've monitored the temperature as it happens.

System contents:

Motherboard: Gigabyte LGA1151 Intel H110 Micro ATX DDR4 Motherboard GA-H110M-A

Processor: Intel i5 6400

Integrated Graphics: Intel HD 530

OS: Windows 10

If additional information is needed please let me know.

Thanks in advance.

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idata
Employee
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Hello Arcastraeus:

 

 

Even though you mentioned the drivers are all up to date, we can try the following:

 

 

Un-installed the current driver that is currently on the PC, by getting in device manager, look for the option that says: "display adapters" right click on it and then select "Uninstall".

 

 

Then try to install the following graphics driver manually, which is the latest version 4474:

 

 

Instructions to install the driver manually:

 

 

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html

 

 

Driver 4474:

 

 

https://downloadcenter.intel.com/download/26099/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/26099/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345

 

 

Another thing to do, for testing purposes, will be to use the "Inbox" drivers, those are the ones that get installed when you install Windows or when you do Windows updates.

 

 

If the problem remains after trying the drivers above, then the best thing to do will be to use the graphics driver provided by the manufacturer, in this case ASUS, look for the option VGA:

 

 

http://www.gigabyte.com/products/product-page.aspx?pid=5589# dl http://www.gigabyte.com/products/product-page.aspx?pid=5589# dl

 

 

Also, if you want to test the processor, we have a tool that is very reliable, let me give you the link for you to install it, 2nd option to the left to do that:

 

 

https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

 

 

Any questions, please let me know.

 

 

Alberto
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