External monitor issue - Intel HD 530

idata · ‎08-25-2016

I have a laptop with an i7 6700HQ (Intel HD graphics 530). I'm having quite a bad time connecting the laptop to an external monitor via HDMI.

For starters, I can't open the Intel HD Graphics when connected to the monitor. Then, after a few time using it, Windows Explorer starts lagging really bad, and recently it started flickering the image A LOT. Once I disconnect, all is well in the laptop screen.

I really need to use the monitor, what can I do?

idata · ‎08-26-2016

Hi EdwardFFS,

I understand you are having issues while connecting an HDMI monitor to the laptop. I would need more information on your system; if it is possible to send me the results of Intel® System Support Utility.

Intel® System Support Utility

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?product=91600 https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?product=91600

Let me know the resolution that you are using with the HDMI display.

Regards,

Mike C

idata · ‎08-26-2016

Hi, thanks for the reply!

I recently found out that once I connect the monitor, NVIDIA (a GTX980M) takes over automatically so I suppose it has nothing to do with Intel HD. The lag was originated, surprisingly, by Google Chrome. Once I turned off Hardware acceleration it came back to normal.

I should have deleted or updated the question, sorry to bother you 😕

Regards,

EdwardFFS

idata · ‎08-30-2016

Hi EdwardFFS,

Thank you for your feedback. I am glad you were able to figure out what was the issue.

Regards,

Mike C