Wireless
Participate in insightful discussions regarding issues related to Intel® Wireless Adapters and technologies
7441 Discussions

WiFi Link 5300 dropping packets

idata
Employee
1,342 Views

Hey everyone.

About a couple of months ago I bought a WiFi Link 5300 to replace the 5100 that came with my laptop. It's great, but every once in awhile I'll start getting serious packet loss - anywhere from 15-40%. This will continue until I either restart the laptop or disable/reenable the card in Device Manager (which makes me think it's not hardware).

Here's a sample ping test I did a few minutes ago to my gateway:

Pinging 192.168.1.1 with 32 bytes of data:

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=4ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=3ms TTL=64

 

Request timed out.

 

Request timed out.

 

Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=3ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Request timed out.

 

Request timed out.

 

Request timed out.

 

Request timed out.

 

Reply from 192.168.1.1: bytes=32 time=7ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=8ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Request timed out.

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=8ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=17ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=10ms TTL=64

 

Request timed out.

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=3ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=3ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

 

Request timed out.

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Request timed out.

 

Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=4ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

 

Request timed out.

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=9ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=3ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Request timed out.

 

Reply from 192.168.1.1: bytes=32 time=5ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=6ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

 

Request timed out.

 

Reply from 192.168.1.1: bytes=32 time=533ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Request timed out.

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=3ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=3ms TTL=64

 

Request timed out.

 

Request timed out.

 

Reply from 192.168.1.1: bytes=32 time=3ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

 

Request timed out.

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=4ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=74ms TTL=64

 

Request timed out.

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=6ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Request timed out.

 

Reply from 192.168.1.1: bytes=32 time=36ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=3ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=10ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

 

Request timed out.

 

Reply from 192.168.1.1: bytes=32 time=313ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

 

Request timed out.

 

Request timed out.

 

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

 

Request timed out.

 

Reply from 192.168.1.1: bytes=32 time=1118ms TTL=64

 

Reply from 192.168.1.1: bytes=32 time=2ms TTL...
0 Kudos
2 Replies
idata
Employee
475 Views

Check your power managment settings for the network adapter.

Set it to maximum (best performance).

See if that helps

0 Kudos
idata
Employee
475 Views

Hi,

I have exactly the same problem, and sometime it is over 90% packet loss.

It is only on one of my computers the problem appears, so i feel quite confused about the fact that restarting the router do solve the problem in a short time.

Do anyone have any idea ?

Br Daniel

0 Kudos
Reply