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Cannot connect to VGA monitor from HDMI slot

idata
Employee
1,196 Views

I have a 15 inch Mac Book Pro with Retina Display. I Used Boot Camp to install Windows 10 on half of my hard disk. I have an old VGA monitor so I purchased an HDMI to VGA converter. Intel Iris Graphics Control Panel does not connect to the VGA monitor. When I plug in it detects the monitor for a couple of seconds but decides quickly to hide it.

About My Computer

15 Inch Mac Book Pro running Windows 10 Home 64-Bit

Processor: Intel(R) Core(TM) i7-4770HQ CPU @ 2.20GHz

Processor Speed: 2195 MHz

Processor Graphics in Use: Intel(R) Iris(TM) Pro Graphics 5200

Driver Version: 20.19.15.4624

Please look at the provided screenshot

Thank You

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idata
Employee
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Hello AdityaRavi,

 

 

I understand you are trying to connect your Mac Book Pro to an external monitor using a VGA to HDMI adapter, but it is not working.

 

 

Let me apologize for any inconvenience this issue may be causing to you.

 

 

Apple* has requested that all inquiries related to their products need to be referred to them. The best option would be contacting Apple* so they can provide proper troubleshooting steps for this issue. This link will give you their contact information https://support.apple.com/contact https://support.apple.com/contact

 

 

Regards,

 

Fred
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