core 2 duo e7500 utilizing only one core

[idata]

please help im having an intel core 2 duo e7500 when i go to rating it shows only one core in my cpu even in ms config i cant select more then one core because of this issue my pc shows black screen in every racing game which need atlease 2 cores pls tell me how can i enable second core of my cpu

see the screenshots below to see my problem

[idata]

Hello vanshaj,

Try checking your BIOS configuration for the cores, you should be able to see the cores and if possible enable/disable them.

Regards,

Amy C.

[idata]

i have a option in bios its SW single processing mode it was enabled and i had disabled it but nothing changed there is still one core in use

[idata]

/thread/115335 vanshaj, you may try updating your BIOS to the latest version available from our end: https://downloadcenter.intel.com/download/18881/BIOS-Update-PRG3110H-86A-?product=50375 Download BIOS Update [PRG3110H.86A]

Regards,

Amy C.

[idata]

/thread/115335 vanshaj, If you need further assistance let us know.

Regards,

Amy C.