Unable to run Intel GPU driver

[RThor2]

Hello,

I have recently purchased a Haswell based Pentium - G3220 and am trying to update the Graphics Driver as my IGP is currently only recognised as a "Standard VGA Graphics Adapter" and I the best resolution I am able to run is 1024 x 768.

[URL=http://s1000.photobucket.com/user/colonelsandersPP/media/StandardVGAGraphicsAdapter_zps41684681.jpg.html][IMG]http://i1000.photobucket.com/albums/af123/colonelsandersPP/StandardVGAGraphicsAdapter_zps41684681.jpg[/IMG][/URL http://s1000.photobucket.com/user/colonelsandersPP/media/StandardVGAGraphicsAdapter_zps41684681.jpg.html][IMG]http://i1000.photobucket.com/albums/af123/colonelsandersPP/StandardVGAGraphicsAdapter_zps41684681.jpg[/IMG][/URL]

When I go to your website and attempt to use the Intel® Driver Update Utility, it just keeps searching without finding anything.(I give up after 30+ minutes).

I manually downloaded what I believed to be the correct Video Drivers, only to get the error message "This computer does not meet the minimum requirements for installing the software".

When I tried running the Video Drivers which came with my Gigabyte Motherboard, I got the same error message of "This computer does not meet the minimum requirements for installing the software".

Don't know what to do.

Cheers

Raoul

[Kevin_M_Intel]

Sorry to hear that. Please try this driver for your graphics controller:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22842&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=%0A%09%09%09%09%09%09%09Drivers%0A%09%09%09%09%09%09

[RThor2]

Hello Kevin_intel,

When I ran that download you linked, it gave me the same error message I mentioned previously "This computer does not meet the minimum requirements for installing the software".

However then Windows popped up a message saying it appeared that the program/software was not installed correctly and asked if I wanted to try installing it again.

When I chose "YES" to reinstalling it again, this time an error message popped up saying that my Operating System is not supported.

I am running Win7 64bit, an OEM version which I have gone through the Genuine Verification process for.

Cheers

Raoul

[Kevin_M_Intel]

Hi RaoulThorley,

I am sorry to hear that. From our side this is the generic driver we have from our side at this point. Even though you already tried the driver from the computer manufacturer, I recommend you contacting them directly to get their software since they are able to set limitations or modify the drivers specifically for each computer they have developed.

[RThor2]

Hi Kevin,

Thanks for the suggestion of going to my motherboard manufacturer to get a VGA driver, as I now realise that they didn't include a VGA driver in the Utilities Disk which came with their CD and I figured I would get the VGA driver from Intel, rather than them.

The VGA driver from my Motherboard manufacturer did install and the Intel® Driver Update Utility, now also works.

I do have another VGA related problem, but I think I will start another thread about that.

Thanks for your help regarding this issue.

Cheers

Raoul