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I have a Toshiba C660-1D7 laptop and I have downloaded SketchUp 2013 but it will not open. I keep getting a bugsplat telling me to upload an ATI driver.
The properties for the graphics card on my laptop are:
Chip Type: Intel(R) HD Graphics (Core i3)DAC Type: Internal
Adapter String: Intel(R) HD Graphics
Bios Information: Intel Video BIOS
Total Available Graphics Memory; 1696MB
Dedicated Video Memory: 64MB
System Memory: 0MB
Shared System Memory: 1632MB
I looked up a few links and it stated that it must support GL, how can I tell if my card supports this?
How can I get SketchUp to work on my laptop?
What driver will I have to load to get this to work?
Thanks.
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Hi Deacon,
You can try installing this driver:
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22521&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=Drivers https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22521&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=Drivers
It is important to mention that your computer may have switchable graphics. This means that it is using the onboard graphics card and another discrete card on your system.
My best recommendation is to install the driver above and if issue persists contact the computer system manufacture so they can provide their custom driver.
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