- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
post deleted
Link Copied
3 Replies
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
how can this happend?
Anonymous
Not applicable
12-01-2015
10:51 AM
399 Views
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Peter_Yatoc,
I suggest you to try to get the proof of purchase of the processor with your vendor, they keep a copy of all the invoices of the last 5 years. Send it using the Service Ticket number that you already have. If you have the processor box, send a picture with the processor markings, FPO number (Batch number) and serial number.
The processor itself contains the last 4 digits of the serial number.
Regards,
Mike C
Anonymous
Not applicable
12-01-2015
02:39 PM
399 Views
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Peter_Yatoc,
The warranty department sent you an email, telling you that we already received the processor; however, it was necessary to escalate your case with our manager because the processor markings were not matching ( FPO and Serial Number)
"Status: Received pending further analysis by Intel"
Regards,
Mike C
Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page