Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20620 Discussions

Intel 3000 HD Graphics card shows black screen after loading Windows 8

idata
Employee
‎11-06-2012 09:15 AM
1,311 Views

Guys, has anyone seen a problem with their laptop showing a black screen after upgrading to windows 8, I'm running the Intel HD Graphics 3000 video card. In order to get the screen back I have to reboot the laptop into Safe Mode and disable the HD Graphics card. I've tried loading the latest drivers, but that does not help. Does anyone have any ideals on solving this issue?

0 Kudos

Link Copied

1 Reply
idata
Employee
‎11-09-2012 04:06 AM
467 Views

I have the same problem... i can get into windows by pressing the power button, going into standby mode - then waking it up... this however is not a permanent solution. I deleted the driver from the device manager and then it loads up fine, but as soon as windows 8 restarts the driver is reinstalled and the problem is back. Please advise urgently

0 Kudos
Copy link
Reply

Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.