Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20633 Discussions

HD Graphics 2000 will not blank with Display Port connection

KRaps
Beginner
‎03-13-2015 06:12 AM
1,162 Views

Hello all - I am trying to use a secure remote access solution that blanks the monitors on the host when connected to a datasession with a remote. My host has an Intel(R) HD Graphics 2000 with VGA and Display Port connections. With VGA the process blanks normally. With Display Port it will not. I have tried updating to the latest driver but no luck. A similar connection with other manufacturers graphics cards works fine. Any ideas greatly appreciated.

0 Kudos

Link Copied

1 Reply
Silvia_L_Intel1
Employee
‎03-18-2015 03:35 PM
323 Views

Hello Kyler, thanks for joining the Intel Community.

Would you please let me know which graphics driver version are you using?

Have you tried a previous driver version?

You can also try to reinstall the Management engine driver.

Regards,

0 Kudos
Copy link
Reply

Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.