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Intel Raid SRCZCR - Need to get data off this old server. Array currently in ERROR state.

MWein4
Beginner
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Hello...

I know this server is old, but i need to get the data off it.

Not sure how to recover or best method or steps in StorCon.

Guide says contact intel, but not supported.

Its a Raid 5 Array, and i believe i had 4 drives with a hotfix, but i have 3 drives that are currently in ready state, and 2 missing.

How can i get the rebuild process started by replacing one bad drive ?

Appreciate (Begging ) any insight to attempt to rebuild this array!

Thanks

Mike

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AP16
Valued Contributor III
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If there was a 4 drives with hot replace, and lost one array drive and one replace, you should have a degraded, but still accessible from OS array. If two missing disks was both from array, you have no data, and no ways to restore. Here is a docs of controller

https://downloadcenter.intel.com/download/19462/Archived-documents-for-Intel-RAID-Controller-SRCZCR https://downloadcenter.intel.com/download/19462/Archived-documents-for-Intel-RAID-Controller-SRCZCR , document sw_install.pdf on page 114 contain some instructions of array statuses and repairing.

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AP16
Valued Contributor III
327 Views

If there was a 4 drives with hot replace, and lost one array drive and one replace, you should have a degraded, but still accessible from OS array. If two missing disks was both from array, you have no data, and no ways to restore. Here is a docs of controller

https://downloadcenter.intel.com/download/19462/Archived-documents-for-Intel-RAID-Controller-SRCZCR https://downloadcenter.intel.com/download/19462/Archived-documents-for-Intel-RAID-Controller-SRCZCR , document sw_install.pdf on page 114 contain some instructions of array statuses and repairing.

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idata
Employee
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Hi,

We also suggest replacing the drive that failed at first if the RAID array status is degraded as an extra mile. If not, we strongly recommend taking the drives to a data recovery center for assistance.

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