Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20598 Discussions

resolution trouble with z83

bhern2
Beginner
1,783 Views

I have an intel z83 and when I connect it to a TV does not allow me to change the resolution, which does not show anything on the TV screen, any solution ?. Thank you

0 Kudos
2 Replies
idata
Employee
542 Views

Hello binserious,

 

 

I understand you are trying to connect your TV to the computer, but you are just getting a black screen.

 

 

Let me apologize for any inconvenience this issue may be causing to you.

 

 

In order to help you better I would like to gather more information about the configuration you have in the computer. Please attach to this thread the .txt file the Intel® System Support Utility will generate https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

 

May I have the model number of the TV?

 

 

What type of video cable are you using between the computer and the TV?

 

 

To attach a file, you must click "Use Advanced Editor" on the upper right hand corner of the response box, then the "attach" option will appear on the bottom right hand corner of the response box.

 

 

Regards,

 

Fred D.
0 Kudos
idata
Employee
542 Views

Hello binserious,

 

 

I was wondering if you still need assistance regarding the TV you are trying to connect to your computer. In case you still need assistance just let me know.

 

 

Regards,

 

Fred D.
0 Kudos
Reply