intel graphics display driver problem after windows 10 upgrade

[NHass4]

Hi..

I am using Dell inspiron N4050 laptop. Recently i have upgraded my OS from Windows 7 to Windows 10. After the upgrade i was unable to get screen resolution for 1399x768.

the driver display installed shows Microsoft Basic Display Adapter. i tried to install Intel(R) HD Graphics 3000 which was the display before the upgrade. but after install still device manager shows Microsoft Basic Display Adapter. I run the windows update and through windows update, the driver shows successfully installed but still device manager shows Microsoft Basic Display Adapter installed. I cant get the resolution for 1366x768.

please someone help me..

below is the system details and driver details from Dxdiag.

Time of this report: 8/2/2015, 20:54:37

Machine name: SOFTWARE-UPDATE

Operating System: Windows 10 Pro 32-bit (10.0, Build 10240) (10240.th1_st1.150717-1719)

Language: English (Regional Setting: English)

System Manufacturer: Dell Inc.

System Model: Inspiron N4050

BIOS: BIOS Date: 03/23/12 14:05:23 Ver: 04.06.04

Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz (4 CPUs), ~2.5GHz

Memory: 4096MB RAM

Available OS Memory: 3494MB RAM

Page File: 2732MB used, 4344MB available

Windows Dir: C:\WINDOWS

DirectX Version: 11.2

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 120 DPI (125 percent)

DWM DPI Scaling: UnKnown

Miracast: Not Available

Microsoft Graphics Hybrid: Not Supported

DxDiag Version: 10.00.10240.16384 32bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Sound Tab 2: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: Microsoft Basic Display Adapter

Manufacturer: Intel Corporation

Chip type:

DAC type:

Device Type: Display-Only Device

Device Key: Enum\PCI\VEN_8086&DEV_0126&SUBSYS_05021028&REV_09

Display Memory: 1746 MB

Dedicated Memory: 0 MB

Shared Memory: 1746 MB

Current Mode: 1024 x 768 (32 bit) (64Hz)

Monitor Name: Generic Non-PnP Monitor

Monitor Model: unknown

Monitor Id:

Native Mode: unknown

Output Type: Internal

Driver Name:

Driver File Version: ()

Driver Version:

DDI Version: 11.2

Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1

Driver Model: WDDM 1.3

Graphics Preemption: DMA

Compute Preemption: DMA

Miracast: Not Supported

Hybrid Graphics GPU: Not Supported

Power P-states: Not Supported

Driver Attributes: Final Retail

Driver Date/Size: , 0 bytes

WHQL Logo'd: n/a

WHQL Date Stamp: n/a.

please someone help....

[Anonymous]

It is necessary to use the generic driver of Microsoft® Windows 10.

Intel® HD Graphics 3000 is not compatible with Microsoft® Windows 10.

http://www.intel.com/support/graphics/sb/CS-034343.htm?wapkw=cs-034343 http://www.intel.com/support/graphics/sb/CS-034343.htm?wapkw=cs-034343

Mike C

[NHass4]

which drivers i can use..can u give a download link..my laptop looks disgusting now..:(

[Anonymous]

It is necessary to use the generic driver of Microsoft® Windows 10. Using Microsoft® Windows update utility.

Mike C

[VGuan]

Hi I have the same unit as you do with the same problems. Did you already upgraded to win10?

[Anonymous]

Hi,

The 2nd Generation Intel® Core™ Processors with Intel® HD Graphics 3000/2000 are unfortunately not compatible with Microsoft® Windows 10. If Intel improves the compatibility in the future, it will be posted on the link below:

Supported Operating Systems

http://www.intel.com/support/graphics/sb/CS-034343.htm?wapkw=cs-034343 Graphics Drivers — Supported Operating Systems

Regards,

Mike C