No option for 'Hello Windows' with Intel Realsense camera

[BCher1]

I have an Asus G771JM with Intel Realsense F200 camera in-built. However, I do not have an option for 'Hello Windows' feature which requires Intel Realsense camera.

Is there an update due out to resolve this?

[Jorge_I_Intel · Accepted solution]

In order for you to use the Windows Hello feature for face recognition, you should have DCM 1.4 or higher. I would suggest for you to first check with the manufacturer of your system to get the software. If you want to try a generic version of the SW, download it https://downloadcenter.intel.com/download/25044 here. Once DCM has been updated, you should be able to see the Window Hello feature under Settings/Accounts/Sign-in options.

Jorge

[BCher1]

Thanks. Downloaded the generic version and worked.

A lot of people with the same problem on the Windows forums, so I've re-posted this there.

[Jorge_I_Intel]

Can you share the link of those forums?

Thanks.

[BCher1]

Done, cheers.

[Cesar_B_Intel]

Hello brianjobby,

Were you able to share the link(s) of the forums requested by intel_jorge?

Regards,

Caesar B_Intel.