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Intel(R) HD Graphics Driver is not installing on Win 7 32 bit OS

idata
Employee
‎10-30-2010 07:29 PM
2,757 Views

Hi I am trying to install Intel (R) HD Grpahics driver on a system with Windows 7 32 bit OS but I am getting following error as shown by the log file:

[INF - -5]

 

Installing F:\WinVista\Graphics\igdlh.inf

 

INF = F:\WinVista\Graphics\igdlh.inf

 

0x0: ENTER: DriverPackageInstallW

 

0x0: DRIVER_PACKAGE_LEGACY_MODE flag set but not supported on Plug and Play driver on VISTA. Flag will be ignored.

 

0x0: Installing INF file 'F:\WinVista\Graphics\igdlh.inf' (Plug and Play).

 

0x0: Looking for Model Section [Intel.Mfg]...

 

0x0: Installing devices with Id "PCI\VEN_8086&DEV_0102&SUBSYS_1587103C&REV_03" using INF "C:\Windows\System32\DriverStore\FileRepository\igdlh.inf_x86_neutral_982061e4c2af9232\igdlh.inf".

 

0x0: Will force install because driver is not better and force flag is set.

 

0x0: ENTER UpdateDriverForPlugAndPlayDevices...

 

0x5B4: RETURN UpdateDriverForPlugAndPlayDevices.

 

0x5B4: Installation failed.

 

0x5B4: PnP Install failed.

 

0x0: Attempting to rollback ...

 

0x0: Rollback completed

 

0x0: Successfully deleted driver store entry 'C:\Windows\System32\DriverStore\FileRepository\igdlh.inf_x86_neutral_982061e4c2af9232\igdlh.inf'.

 

0x0: Could not delete properties for driver store entry 'C:\Windows\System32\DriverStore\FileRepository\igdlh.inf_x86_neutral_982061e4c2af9232\igdlh.inf'.

 

0x0: RETURN: DriverPackageInstallW (0x5B4)

 

! DriverPackageInstall error 0x5B4

 

IIF will NOT initiate reboot

 

Exit code = 0x5B4

 

ResultCode = 1460

 

<<< 10/30/2010 16:14:38:108

Can anyone tell me how to fix this error?

Thanks,

Win7Dev

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idata
Employee
‎10-31-2010 04:50 PM
1,337 Views
In response to DSilv11

No, the readme file on my package says this:

Alpha/Beta/Production Candidate Releases

 

Microsoft Windows Vista*

 

Microsoft Windows* 7

 

 

Driver Revision: 15.21.2.2224

 

 

October 22, 2010

Should I use this or not?

In response to DSilv11
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DSilv11
Valued Contributor III
‎10-31-2010 05:43 PM
1,337 Views
In response to idata

well,

That looks loke a newer package than anything i can find on Intels web site which makes me wonder.

Any driver listed as a "Canididate" usualy means it has not been tested yet.

You may want to try the driver at the link above and see if it installs for you.

Guest wrote:

No, the readme file on my package says this:

Alpha/Beta/Production Candidate Releases

 

Microsoft Windows Vista*

 

Microsoft Windows* 7

 

 

Driver Revision: 15.21.2.2224

 

 

October 22, 2010

Should I use this or not?

In response to idata
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idata
Employee
‎10-31-2010 05:54 PM
1,337 Views
In response to idata

Thanks Doc_SilverCreek. I tried with the link that you provided it says the system does not meet the minimum requirements while the beta one at least fails in the end. Also on that system I have 2 GB RAM, Intel (R) CPU, 9GB free space on the hard drive. What else I am missing?

In response to idata
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DSilv11
Valued Contributor III
‎10-31-2010 06:05 PM
1,337 Views
In response to idata

Well, I guess that message is slightly more informative.

What board, processor and chipset are you using?

The README says you need :

************************************************************

 

* 1. SYSTEM REQUIREMENTS

 

************************************************************

1. The system must contain one of the following Intel

 

Chipsets/Processors:

Intel(R) Pentium(R) Processor

 

Intel(R) Core(TM) i3 Processor

 

Intel(R) Core(TM) i5 Processor

 

Intel(R) Core(TM) i3 Mobile Processor

 

Intel(R) Core(TM) i5 Mobile Processor

 

Intel(R) Core(TM) i7 Mobile Processor

 

Intel(R) B43 Express Chipset

 

Intel(R) G41 Express Chipset

 

Intel(R) G43 Express Chipset

 

Intel(R) G45 Express Chipset

 

Intel(R) Q43 Express Chipset

 

Intel(R) Q45 Express Chipset

 

Mobile Intel(R) GL40 Express Chipset

 

Mobile Intel(R) GM45 Express Chipset

 

Mobile Intel(R) GS45 Express Chipset

 

2. The software should be installed on systems with at

 

least 1 GB of system memory.

3. There should be sufficient hard disk space in the

 

directory on the system in order to install this

 

software.

The drivers included with this distribution package are

 

designed to function with all released versions of

 

Microsoft Windows Vista* or Microsoft Windows 7*.

Please check with your system provider to determine the

 

operating system and Intel Chipset used in your system.
In response to idata
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idata
Employee
‎10-31-2010 06:23 PM
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In response to idata

OK so here is the requested info:

Motherboard - Hewlett -Packard 1587h

Chipset - Intel C206 (Cougar Point Server Advanced)

CPU - Intel Core - 2400

Please let me know if I need to update any of these. Please provide location tp update also.

Thanks in advance,

Avnish

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