Processors
Intel® Processors, Tools, and Utilities
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I7 4771 low speed.

gpaul1
Beginner
2,047 Views

Hello i have bought i7 4771.The problem is it runs only at 800 mhz and no more.I went to BIOS to change settings but it still runs to 800 MHZ.I have also my pc specs....

Whenever i use the software throttlestop and i change CPU's speed it works just fine but without program im having the same problem again.

I will post my pc specs..Please help me because even MSI(since i have MSI motherboard i asked them first)couldnt help me....

SYSTEM INFORMATIONComputer ManufacturerMSIComputer ModelB85M-G43 (MS-7823)Operating System (O/S)Microsoft Windows 7 Ultimate Edition Service Pack 1 (build 7601), 64-bitOperating System Build (O/S)7601Operating System (version)6.1.7601O/S Language0409System RAM16 GB.NET Framework Version3.5.30729.5420CD or DVD DeviceHL-DT-ST DVDRAM GH24NSB0 ATA DeviceSystem Hard Drive OverviewSystem Total Storage Size:465.7 GBLocal Disk C:\465.7 GBUsed space:298.8 GBFree Space:166.8 GBMemory DetailTotal Physical Memory16 GBAvailable Physical Memory11.7 GBTotal Virtual Memory2.0 GBPhysical Drive0MakerModelWDC WD5000AZRX-00A8LB0Bus TypeSATAInternet Browser [101]Internet ExplorerInternet Browser Version [101]11.0.9600.18163

GRAPHICS INFORMATIONGraphics Product [1]AMD Radeon R9 200 SeriesVideo Memory4.0 GBCurrent Graphics Resolution1920x1080Current Color Depth32 Bits Per Pixel

MOTHERBOARD INFORMATIONManufacturernot detectedModelB85M-G43 (MS-7823)AA Numbernot detectedBIOS VendorAmerican Megatrends Inc.BIOS VersionAmerican Megatrends Inc. V3.10B1BIOS Release Date08/24/15System Memory16 GBSound CardAMD High Definition Audio Device

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7 Replies
Amy_C_Intel
Employee
603 Views

Hello, george27:

https://www.msi.com/product/motherboard/support/B85M-G43.html# down-bios Please try to update your BIOS version at MSI Global once done, please download the Intel® Processor Identification Utility at https://downloadcenter.intel.com/download/7838/Intel-Processor-Identification-Utility-Windows-Version Download Intel® Processor Identification Utility - Windows* Version and attach the report.

Regards,

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gpaul1
Beginner
603 Views

Hello and thank you for your reply.Bios was already full updated and here is the report from your software i donwloaded

Intel(R) Processor Identification Utility

Version: 5.40.20151110

Time Stamp: 2016/02/02 22:19:30

Operating System: 6.1-7601-Service Pack 1

Number of processors in system: 1

Current processor: # 1

Active cores per processor: 4

Disabled cores per processor: 0

Processor Name: Intel(R) Core(TM) i7-4771 CPU @ 3.50GHz

Type: 0

Family: 6

Model: 3C

Stepping: 3

Revision: 1C

Maximum CPUID Level: D

L1 Instruction Cache: 4 x 32 KB

L1 Data Cache: 4 x 32 KB

L2 Cache: 4 x 256 KB

L3 Cache: 8 MB

Packaging: LGA1150

Enhanced Intel SpeedStep(R) Technology: Yes

MMX(TM): Yes

Intel(R) SSE: Yes

Intel(R) SSE2: Yes

Intel(R) SSE3: Yes

Intel(R) SSE4: Yes

Intel(R) AES-NI: Yes

Intel(R) AVX: Yes

Enhanced Halt State: No

Execute Disable Bit: Yes

Intel(R) Hyper-Threading Technology: Yes

Intel(R) 64 Architecture: Yes

Intel(R) Virtualization Technology: Yes

Intel(R) VT-x with Extended Page Tables: Yes

System Graphics: Add-in Graphics

Base TDP: 84

Expected Processor Frequency: 3.50 GHz

Reported Processor Frequency: 0.79 GHz

Expected System Bus Frequency: 100 MHz

Reported System Bus Frequency: 100 MHz

*************************************************************

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Amy_C_Intel
Employee
603 Views

Thank you for the report.

Could you please disable the Enhanced Intel SpeedStep(R) Technology in the BIOS and run the utility one more time?

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gpaul1
Beginner
603 Views

Thank you so much.The problem has been solved.May i ask something?Disabling SpeedStep will it overheat my CPU if i try to run games like Witcher 3 or Blade and Soul?In case i have problems with overheating what are you suggesting me to do?Before couple of days i have bought one good cooler named"CoolerMaster Hyper 212 Evo and i used arctic mx - 4 compound.Is this ok for my current CPU?

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Amy_C_Intel
Employee
603 Views

May I ask how did you solve this issue?

Yes, the cooler should work OK.

Regards,

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gpaul1
Beginner
603 Views

You told me above to disable SpeedStep in BIOS and that what i did and it worked.I did nothing more than that.

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Amy_C_Intel
Employee
603 Views

Thank you for telling, somehow I misunderstood your previous post.

At the following link http://www.intel.com/content/www/us/en/support/processors/000005723.html Enhanced Intel SpeedStep® Technology On Mobile Frequently Asked... you will be able to find all the answers in regard to Enhanced Intel SpeedStep® Technology.

Regards,

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