HDMI Problems with Windows 8 Media Center

idata · ‎11-21-2012

I just upgraded my HP dv6t-3200 laptop from Win7 to Windows 8 Pro (64 bit) and am encountering problems with the HDMI port when using Windows 8 Media Center to play recorded tv shows. The video starts playing but immediately begins repeating the first few seconds of audio, then stops playing after about 5 seconds and says video file cannot be played. The problem only happens when playing the videos through the HDMI port to my TV. If I unplug the HDMI cable and watch the videos on the built-in laptop display, everything works fine. The HDMI graphics also work fine for normal desktop display, but won't play the media center videos properly. It appears to be a bug in the Intel HD graphics driver.

My adapter type is "Intel(R) HD Graphics". My chip type is "Intel(R) HD Graphics (core i3)".

If I try to install the latest driver 15.28.8.64.2875, it says "This computer does not meet the minimum requirements for installing the software."

I found a way to trick the driver into working. If I unplug the HDMI cable, launch media center and start a video playing, then plug in the HDMI cable, it will continue playing the video. I also discovered that "Windows Media Player" will play the recorded tv videos through the HDMI port but "Windows Media Center" will not.

NICHOLAS_F_Intel · ‎11-21-2012

Hi Steve,

Can you attach or copy/paste your dxdiag information please? (Start > Run > dxdiag > Save All information).

Thanks,

-Nic

idata · ‎11-24-2012

Hi Nic,

I have the same problem. Please find the dxdiag information below:

Regards,

Sandip

------------------

System Information

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Time of this report: 11/24/2012, 20:31:04

Machine name: VAIO

Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.121023-1503)

Language: English (Regional Setting: English)

System Manufacturer: Sony Corporation

System Model: Reserved

BIOS: BIOS Date: 09/23/09 11:58:43 Ver: 08.00.10

Processor: Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz (4 CPUs), ~2.1GHz

Memory: 3072MB RAM

Available OS Memory: 3054MB RAM

Page File: 1218MB used, 4907MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.02.9200.16384 64bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: Microsoft Basic Display Adapter

Manufacturer: (Standard display types)

Chip type: NVIDIA

DAC type: NVIDIA Corporation

Device Type: Display-Only Device

Device Key: Enum\PCI\VEN_10DE&DEV_0A75&SUBSYS_9072104D&REV_A2

Display Memory: 256 MB

Dedicated Memory: 0 MB

Shared Memory: 256 MB

Current Mode: 1360 x 768 (32 bit) (64Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: Nvidia Defaul

Monitor Id: SNY05FA

Native Mode: 1366 x 768(p) (59.940Hz)

Output Type: Internal

Driver Name:

Driver File Version: ()

Driver Version: 6.2.9200.16384

DDI Version: 11.1

Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1

Driver Model: WDDM 1.2

Graphics Preemption: DMA

Compute Preemption: DMA

Driver Attributes: Final Retail

Driver Date/Size: , 0 bytes

WHQL Logo'd: n/a

WHQL Date Stamp: n/a

Device Identifier: {D7B71AF4-43CC-11CF-9423-F003ADC2CB35}

Vendor ID: 0x1414

Device ID: 0x008C

SubSys ID: 0x00000000

Revision ID: 0x0000

Driver Strong Name: display.inf:10809047d4324726:MSBDA:6.2.9200.16384:pci\cc_0300

Rank Of Driver: 00FB2006

Video Accel:

DXVA2 Modes:

Deinterlace Caps: {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps...

KAndr6 · ‎08-17-2013

I have the same problem.

Do you solved it ?