Please help Xeon e3-1245v2 temperature problem

[idata]

Good day to all.

Is it normal for an Ivy Bridge Xeon (e3-1245v2) to have a temperature reading of 104 degrees celcius sitting idle at the uefi/bios screen in under 10 minutes? I'm concern about the temperature reading of over. What do you think I should do?

Here are my system specs:

Mobo: MSI h77ma-g43 (bios update version 1.9)

HSF: Antec Kuhler 620

ram: G.Skill DDR3-1600 32GB Quad Channel [RipjawsX]

PSU: Corsair 430W CX-430v2

Case: Silverstone PS07B (built in fan replaced with Scythe gentle typhoon 800rpm)

Additional info:

-All fans (case fans + hsf) set to run at 100% speed.

-Set the room temp to 22 deg celcius; run an electric fan; open the case to expose the internals, removed all hard drive, removed all pcie cards but I am still getting above 100 degrees celcius reading on the uefi screen.

-I'm running free version of ESXI 5.1 so the only temperature monitoring I have is on the uefi screen of the motherboard.

-The system was running 24x7, I only noticed the temperature problem when last saturday the two WD Black hard disk shutdown becuase of overheating (esxi logs mentioned hard disk temp above threshold).

-I applied a new thermal compound 'Arctic Silver 5' on the antec kuhler, before that I used the 2 arctic cleaning solutions to clean the unit. After the application of the TIM, the CPU still shoots to more than 100 degrees celcius.

-I had my local computer shop assemble this unit 6 months ago.

Do you think this is a processor problem? Do you think this has something to do with the 'internal thermal compound'? Is it too early to have the CPU RMA'd?

[FGonz6]

Hello Alberto,

No, it's not normal. Whenever your processors temperature reaches up to 105°C is because an overheating issue is taking place.

Based on your system specifications all the parts are compatible in between; in order to check your processor functionality please have it tested into another motherboard or even test a different processor on the same motherboard.

If the problem persists, please contact us at 916-377-7000 option 3

Regards,

[Silvia_L_Intel1 · Accepted solution]

Hello Alberto,

Please let us know if the problem was solved?

If you continue having the same behavior, feel free to contact your local Intel support group for assistance on your product: http://www.intel.com/p/en_US/support/contactsupport?group=processor http://www.intel.com/p/en_US/support/contactsupport?group=processor

Regards,