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Intel HD graphics driver 4000 freezes

idata
Employee
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ntel HD graphics 4000 freezes. No matter what task i intend to do the freezes. Win-7 64 bit, Ram-4gb, MB-b75d3h. While i uninstalled the driver the pc works nicely. Then i tried to install the updated version of the device driver from this site, but it shows the pc doesn't meet the minimum requirement for software. Then i installed an older version of device driver that brought the freeze problem again. So what should i do? i already uninstalled it,,, Anything regarding BIOS ? Will the problem be solved if BIOS is updated? Thanks in Advance

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idata
Employee
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Hello Ibrahimkhalil14,

 

 

In regard to your concern I would like you to please try to complete a manual install with the latest graphic drivers:

 

 

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html How to Manually Install an Intel® Graphics Driver http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html inhttp://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html Windows® 10 & Windows 8* or Windows 8.1*

 

 

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005474.html How to Manually Install a Graphics Driver in Windows 7*'

 

 

Latest graphic driver available for Intel® HD Graphics 4000, 15.33.43.4425 released 5/13/2016:

 

 

https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=81499 Intel® Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.33]

 

 

If after this installation the issues persists I would like you to please reply to me with the following information:

 

 

Which will be the model of your current processor?

 

Which will be the model of your laptop or model board?

 

Have you done any update on your computer or any change besides to install the graphic drivers?(any software or graphic update, including BIOS update)

 

Could you please provide me your BIOS version?

 

 

This information will be require in case of further research.

 

 

Hope I can hear from you soon.

 

 

Regards,

 

Angie
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idata
Employee
1,010 Views

Hello Ibrahimkhalil14,

 

 

I would like to know if the information that I have provided to you was able to solve your concern?

 

 

In case if you need further assistance do not hesitate to reply back with the following information:

 

 

Which will be the model of your current processor?

 

Which will be the model of your laptop or model board?

 

Have you done any update on your computer or any change besides to install the graphic drivers?(any software or graphic update, including BIOS update)

 

Could you please provide me your BIOS version?

 

 

 

I am looking forward to hearing from you.

 

 

Regards,

 

Angie.

 

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