Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20603 Discussions

Problème - Mise à jour pilote carte graphique

idata
Employee
2,024 Views

Bonjour. J'ai un ASUS portable avec carte graphique Intel(R) HD Graphics 4000, pilote version 10.18.10.4425. Je voudrais upgradé ce pilote. Sur le site Intel l'on me propose la version 15.33.39.4276 pour mon système (Intel® Core™ i3-3217U Processor (3M Cache, 1.80 GHz - Windows 10 X64). Je la télécharge mais rien n'y fais, automatiquement ou manuellement mon pc garde la version 10. Une idée du problème? Merci à vous.

0 Kudos
2 Replies
idata
Employee
1,015 Views

Hello axelintel ,

 

 

Thank you for contacting the Intel community.

 

 

Please bear in mind that Intel supplies generic versions of graphics drivers for general purposes. Computer manufacturers can change the features, incorporate customizations, or make other changes to the graphics driver software or software packaging. To avoid any potential installation incompatibilities, we recommend that you first check with your computer manufacturer and use the driver software provided.

 

 

However, you can try the following to see if it works for you.

 

 

Before installing the generic driver, uninstall the old driver first; please see http://www.intel.com/content/www/us/en/support/graphics-drivers/000005598.html Uninstalling the Intel® Graphics Driver and Intel® Display HDMI/Audio Driver

 

 

Once the driver is uninstalled, restart your system and then install the latest driver manually, please see http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html How to Manually Install an Intel® Graphics Driver in Windows® 10 & Windows 8* or Windows 8.1*

 

 

The latest driver you can download it here:

 

https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=81499 https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=81499

 

 

 

 

Best wishes,

 

 

Ivan.

 

0 Kudos
idata
Employee
1,015 Views

 

Hello ,

 

 

 

I'm following on this post to ask you if your issue has been resolved or if you need further assistance.

 

 

 

Regards,

 

 

 

Ivan.
0 Kudos
Reply