Graphics
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Cannot install graphic driver

schen116
Beginner
1,279 Views

I buy the SURFACE PRO3 recently.

And I want to update its graphic driver. That is Intel HD4400. And my cpu is I5 U4300.

I have tried to follow the officewebsite to setup, which detect the version to me, but that show me a error.

The error said it is not suitable for the operating system. However, I have read the driver is suitable (win8.1 and 64bit) for me many times= =

I dont know how can i update the driver. Could anyone help?

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Allan_J_Intel1
Employee
419 Views

Thanks for joining the Graphics community.

Notebook and Tablet PC manufacturers can change or altered the graphics drivers and Video BIOS according to their system designs. The drivers available for download in our website may differ from those provided by the hardware manufacturers.

You can try to force the installation of the driver by performing manual procedure:

http://www.intel.com/support/graphics/sb/CS-033916.htm Desktop graphics drivers — How to Manually Install a Driver in Microsoft Windows 8* or Windows 8.1*

Download the zip version of the video driver:

https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24245&lang=eng&ProdId=3720 Intel® Download Center

We recommend that you keep using the drivers provided by the tablet PC/notebook.

Allan.

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