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My 3337u CPU Test failed at 0.80026 Ghz while it should get 1.8 Ghz, how can I fix this?

tjage
Beginner
1,477 Views

Dear Mr./ Mrs.

My 3337u CPU Test failed at 0.80026 Ghz while it should get 1.8 Ghz, how can I fix this?

I hope this can be fixed with an update of an driver.

Looking forward hearing from you!

Greetings Tim Jager

this is the outcome of the test:

---------------------------

--- Testing Processor 1 ---

---------------------------

--- IPDT64 - rev 2.10.0.0.MP ---

--- Start Time: 09/16/2014 16:39:24---

--- Skipping Config ---

--- Reading CPU Manufacturer ---

Expected --> GenuineIntel

Detected --> GenuineIntel

Found --- Genuine Intel Processor ---

--- Temperature Test ---

Temperature Test Passed!!!

Temperature = 44 degrees C below maximum.

--- Reading Brand String ---

Detected Brand String:

Intel Core i5-3337U 1.80GHz

Brand String Test Passed!!!

--- Reading CPU Frequency ---

Expected CPU Frequency is --> 1.80

Detected CPU Frequency is --> 0.80026

CPU Frequency Test Failed!!!

--- Test End Time: 09/16/2014 16:39:39---

System Information

------------------

Processor Name: Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz

Processor Information: Intel64 Family 6 Model 58 Stepping 9

Number of Physical Cores: 2

Number of Logical Cores: 4

Installed System Memory: 8 GB

Operating System: Microsoft Windows 8.1 Single Language 64-bit

Graphics Information: Intel(R) HD Graphics 4000

System Product: NP540U4E-K01TH

System BIOS: P08ACM.065.140226.dg

FAIL

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Jose_H_Intel1
Employee
615 Views

Tim, I am sorry for the trouble.

Please reset your BIOS settings back to default.

If the issue persists I recommend you contacting the http://www.intel.com/support/oems.htm system manufacturer for assistance.

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