i7 4770k running hot.

[PCone]

The i7 4770k I purchased is running a bit hot for me when at 100% usage.

When compressing videos in Virtualdub I notice the temps are around 74-76C on some of the cores.

These are around the same temps I get with Prime95.

I've tried Intel Burn Test and Aida64 for testing my CPU and those bumped it to 92C.

Keep in mind I am using one of the best CPU heatsink air coolers on the market (Noctua NH-D14).

This is with only 1.2v on the CPU. If I used the heatsink included in the box it would easily run 15-20C hotter.

What I am asking is if it's possible to RMA my CPU for this reason?

When looking up the info on the box it says my Warranty lasts until August 2017.

[Silvia_L_Intel1]

Hello RyviusRan, I'm sorry to hear that you are having issues with this system.

I have seen this behavior before and sometimes it is cause by the memory.

Some recommendation I could give are the following:

• Add more thermal paste or renew the one you have. You can also add more fans internally on the case to extract the heat.
• We provide an application that is called Intel® Processor Diagnostics Tool. You can run this application and it will diagnose the processor components and will generate a result. I suggest you running this in to discard any possible issues with the processor (hardware).
  • Please use minimum configuration while running this test. You can get this from the following link:
    • If operating system is 32 bit based: http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19791&lang=eng&OSVersion=Windows%208%2C%2032-bit*&DownloadType=Utilities%2C%20Tools%20and%20Examples Intel® Download Center
    • If operating system is 64 bit based: http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19792&lang=eng&OSVersion=Windows%208%2C%2064-bit*&DownloadType=Utilities%2C%20Tools%20and%20Examples Intel® Download Center

The following link will provide more information about the http://www.intel.com/support/processors/sb/CS-033342.htm Processors — Processor operation temperature FAQ

If the issue persisted please contact our warranty team or submit a web ticket to request an RMA for this processor if it is still under warranty https://servicerequestmgmt.intel.com/webticketui/emailpage.aspx?lang=en-us https://servicerequestmgmt.intel.com/webticketui/emailpage.aspx?lang=en-us