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i7-4790k question

FMari6
Beginner
‎09-19-2014 03:46 PM
1,263 Views

I have an i7-4790k cpu that was dead from the start. I've checked the FPO and ATPO numbers in warranty center but it says it can't find the product.

Should i be worried?

Purchased it from an online retailer.

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Silvia_L_Intel1
Employee
‎09-22-2014 01:04 PM
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Hello DeNeDe, please contact our technical team. On the following URL you will be able to find the phone number from the technical support of your area. http://www.intel.com/p/en_US/support/contactsupport Contact Support

You can also submit a web ticket to request an RMA. Remember that the processor or the motherboard needs to be under warranty.

https://servicerequestmgmt.intel.com/webticketui/emailpage.aspx?lang=en-us https://servicerequestmgmt.intel.com/webticketui/emailpage.aspx?lang=en-us

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