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Apple has requested that all inquiries regarding their systems be directed to Apple support.
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Hello sinfulsam,
Apple* has requested that all inquiries related to their products need to be referred to them. The best option would be contacting Apple* so they can provide proper troubleshooting steps for this issue. This link will give you their contact information https://support.apple.com/contact https://support.apple.com/contact
Regards,
Fred
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