- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Gostaria de saber se é normal o aumento brusco da temperatura do meu processador. Basta apenas abrir qualquer aplicativo para que a temperatura suba de 37 graus para 64 graus celsius em apenas alguns poucos segundos. Creio que isso gera um estresse desnecessário no cooler do processador, além do alto barulho da ventoinha. Seria algum problema com os sensores da minha placa mãe ou com o processador em si? Seria caso para solicitar a garantia junto a Intel ou a loja?
As configurações do meu pc segue em anexo.
1 Solution
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello Tadeu_Joan,
Thank you for contacting the Intel community.
Please be aware that Intel is currently investigating the spiking behavior on certain Kaby Lake processors, at this stage the investigation is ongoing so no further details have been provided yet.
Soon we will have some updates that will be posted on the following thread; /thread/110728 https://communities.intel.com/thread/110728.
If you want a replacement for the unit, you are free to submit a warranty request.
Chat support; http://intelsupportchat.force.com/icslivechat/ics_tech_processor_ww_english_Chat http://intelsupportchat.force.com/icslivechat/ics_tech_processor_ww_english_Chat, for phone support, depending on your location, you will see the contact information on the links below:
EMEA contact information: http://intel.ly/28QeAF3 http://intel.ly/28QeAF3
APAC contact information: http://intel.ly/1ITfjUF http://intel.ly/1ITfjUF
LAR contact information: http://intel.ly/29c0rW4 http://intel.ly/29c0rW4
North America: Phone Number 1-916-377-7000, Monday - Friday 7:00 AM to 5:00 PM (Pacific Time).
Regards,
Ivan.
Link Copied
1 Reply
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello Tadeu_Joan,
Thank you for contacting the Intel community.
Please be aware that Intel is currently investigating the spiking behavior on certain Kaby Lake processors, at this stage the investigation is ongoing so no further details have been provided yet.
Soon we will have some updates that will be posted on the following thread; /thread/110728 https://communities.intel.com/thread/110728.
If you want a replacement for the unit, you are free to submit a warranty request.
Chat support; http://intelsupportchat.force.com/icslivechat/ics_tech_processor_ww_english_Chat http://intelsupportchat.force.com/icslivechat/ics_tech_processor_ww_english_Chat, for phone support, depending on your location, you will see the contact information on the links below:
EMEA contact information: http://intel.ly/28QeAF3 http://intel.ly/28QeAF3
APAC contact information: http://intel.ly/1ITfjUF http://intel.ly/1ITfjUF
LAR contact information: http://intel.ly/29c0rW4 http://intel.ly/29c0rW4
North America: Phone Number 1-916-377-7000, Monday - Friday 7:00 AM to 5:00 PM (Pacific Time).
Regards,
Ivan.
Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page