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Intel HD 4600 - No 4K Resolution Listed

PSill
Beginner
1,951 Views

Using the new Haswell processor on an Asus Z*&I-Deluxe motherboard. Should have 4k resolution support. Not seeing anything above 1920x1080 resolution listed in the driver control panel.

How do I achieve 4k resolution? (LG 84LM9600 - 84" 4k set)

I am able to send it 4k from my Oppo BD-103 Blu Ray player, so I know it works.

Looked at CustomModeApp.exe and put in the appropriate numbers (I think) and it says it switches, but checking the set, it is not receiving a 4k signal - still on 1920x1080 60 Hz.

Any recommendations would be extremely helpful. Spoke to Asus and they sent me to you guys.

Using Windows 8 Pro

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Kevin_M_Intel
Employee
685 Views

Hi TopDownDriver,

Can you please post your graphics report here?

PSill
Beginner
685 Views

Found the info - pre/pro not properly passing 4k signal. Wrong EDID so not listed.

Thanks

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Kevin_M_Intel
Employee
685 Views

Hi TopDownDriver,

okay, In any case, let me know.

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