Hello eddieg218:
In regard to your inquiry, we just need to verify a few details to better assist you:
The problem happens on hibernation or when the NUC goes to sleep, or in both cases?
If you use the NUC normally, without going to hibernate/sleep are you able to access Windows?
Did it work fine before, or this problem happens since you tried to use hibernate/sleep?
We can try a BIOS update to the latest version which is 0051.
On the following link you will be able to see the information of how to do the BIOS update using the F7 method which is very reliable:
http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005724.html http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005724.html
And this is the .BIO file that you need in order to do the update, it is the first option to the left:
https://downloadcenter.intel.com/download/26195/BIOS-Update-SYSKLi35-86A-?product=89190 https://downloadcenter.intel.com/download/26195/BIOS-Update-SYSKLi35-86A-?product=89190
Also, the graphics controller on the NUC is Intel® Iris™ Graphics 540, please try to install the following driver, it is version 4501, the latest, and let me know the results:
https://downloadcenter.intel.com/download/26228/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88358 https://downloadcenter.intel.com/download/26228/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88358
Any questions, please let me know.
Alberto
