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Ghost Recon Online Crashes on Intel HD Graphics 2000

idata
Employee
2,402 Views

Hey guys i have tryied so much games on this graphics card and i dont have problem running its on low settings but when i am playing Ghost Recon Online on 800x600 and very low settings i dont have problem but when i use the scope the game just close out without any error or notification.

I already have contacted Ghost Recon Online support and those guys did answer to me the problem is my grapchic card.

I dont know why i can run in low settings games like Assassins Creed III and Need for Speed Most Wanted 2012 without problems and cant play ghost recon online

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6 Replies
idata
Employee
676 Views

Processor: Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz (4 CPUs), ~3.1GHz

Memory: 4096MB RAM

Native Mode: 1920 x 1080(p) (60.000Hz)

Output Type: HDMI

Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

Driver File Version: 9.17.0010.3062 (English)

Driver Version: 9.17.10.3062

DDI Version: 10.1

Driver Model: WDDM 1.1

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Fred_D_Intel
Employee
676 Views

Hi Winston Sinclair,

I would like to know if the issue happens only when you try to use the scope or not.

I recommend making sure the game and also the BIOS of the computer are up to date.

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PCarv
Beginner
676 Views

Hi Fred,

I'm having this issue too.

I can't say for sure, but I it happens only when i'm scoping or when I use a device in game (i.e. cloak, scan, blitz, etc). But it's not every time, generally happens 5-10 minutes after the match starts.

The game and the bios is up to date.

I'm downloading the lastest (04/10/2014) Hd Graphics Driver right now to see if it solves the problem.

Card name: Intel(R) HD Graphics 3000

Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

Driver File Version: 9.17.0010.3517 (English)

Driver Version: 9.17.10.3517

Native Mode: 1366 x 768(p) (59.996Hz)

Operating System: Windows 7 Home Basic 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)

Language: Portuguese (Regional Setting: Portuguese)

System Manufacturer: ASUSTeK Computer Inc.

System Model: K43E

BIOS: BIOS Date: 03/08/12 14:54:55 Ver: 04.06.03

Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (4 CPUs), ~2.3GHz

Memory: 8192MB RAM

Available OS Memory: 8098MB RAM

EDIT: Just noticed how old the topic is. The game is now called Ghost Recon Phantons, instead of Ghost Recon Online.

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Jose_H_Intel1
Employee
676 Views

Please allow me more time to check on this issue.

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Jose_H_Intel1
Employee
676 Views

Twski, after twenty minutes I was not able to replicate the issue. In the game I had default settings with Vsync off, and later I tried high detailed graphics with Vsync on. I used the same driver version with the http://ark.intel.com/products/54834/Intel-Core-i3-2377M-Processor-3M-Cache-1_50-GHz?q=2377 Intel® i3-2377M.

Could it be something else is interfering with the game, such as the antivirus program?

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PCarv
Beginner
675 Views

Thank you for testing it Joe.

Next week I'll play the game again and try to disable my antivirus and other 3rd party background processes, which generally Avira antivirus, Malwarebytes, Fraps FPS counter, Viper4windows FX and Hamachi client.

I'll report you back then

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