Well I have this problem with the game called Wizard101. And they are telling me my video card is a bit out of date and the name of it is (Mobile Inte...

AAsht · ‎12-02-2016

Please help me fix this. I would really like to update my driver. I tried the utility thing and it always says error

AlHill · ‎12-02-2016

I am going to guess that you are using Windows 10. If so, the Mobile 4 express chipset graphics are not supported.

Look way down this page under "Legacy":

Doc

idata · ‎12-05-2016

Hello AshS,

Al is right, the support is up to Windows 7* for this platform.

In here you will be able to filter out by OS and type, please select current OS and type would be drivers.

If you have issues installing them, please follow these instructions:

1. Access the device manager and look for display adapters

2. Right click and uninstall the driver, make sure to select "Delete the driver software for this device"

3. Download the driver

5. Disconnect the system from the internet and proceed with steps in the guide above (step# 4)

If the problem persists, it would be great to have the following information to further assist you.

-OS:

-CPU full model:

-Brand and model of the system:

-Current driver version:

How to check driver version installed?

1. Access device manager and look for display adapters

2. Right click on Intel HD Graphics adapter

3. Go to driver tab

Please let me know how it goes

Regards,

Esteban C

idata · ‎12-22-2016

AshS, hope the information posted above helped you.

If you need further assistance let us know.

Regards,

Amy.

idata · ‎01-11-2017

Hello AshS,

I was wondering, do you require any further support for this matter?

Regards,

Esteban C

Well I have this problem with the game called Wizard101. And they are telling me my video card is a bit out of date and the name of it is (Mobile Intel(R) 4 Series Express Chipset Family) I would really like to update this so the game would stop freezing