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Intel Graphics Control Panel crashes

KFury1
Beginner
3,905 Views

My HD Control panel crashes every time I try to open Help in it.

My issue is quite similar to /thread/54034?q=INtel%20Graphics%20Control%20panel%20crash this and /thread/64793 that, but none of the above solutions helped. What I've tried:

  1. Full reinstall of driver with the removing of any leftovers.
  2. Removing GfxUIEx.exe.config file (wasn't found)
  3. del igfx*.*

Video Adapter - Intel HD Graphics 530

Installed driver: https://downloadcenter.intel.com/download/26404/Intel-Graphics-Driver-15-45-?product=88345 15.45.10.454 (latest)

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8 Replies
Stefan3D
Honored Contributor II
1,919 Views

"Welcome to the club"

Although your call stack doesn't expose screwed .NET runtimes check out:

KFury1
Beginner
1,919 Views

My digit grouping symbol is already set to comma

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Stefan3D
Honored Contributor II
1,919 Views

There seems to be sth. wrong with MS' problem logger?

Gfxv4_0.exe has no dependencies at all, but igfxCPL.cpl loads oleaut32.dll according to http://www.dependencywalker.com/ Dependency Walker

Go to the listed app path above, start Gfxv4_0.exe and igfxCPL.cpl manually to see if it makes a difference.

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KFury1
Beginner
1,919 Views

No difference. Manual launching of the above two files gives the same crashing.

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idata
Employee
1,918 Views

Hello,

 

 

This issue is still under investigation, hopefully it will be fixed soon, but I cannot guarantee it.

 

 

 

Best wishes,

 

 

Ivan.
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KFury1
Beginner
1,919 Views

Still waiting reply about this issue, which can be connected to /message/441724 this one.

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MHans14
Beginner
1,919 Views

I have the same crashing problem.

I also have flickering task bar since W10 upgrade.

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idata
Employee
1,919 Views

Please check the following link and see if this is the same issue:

 

https://communities.intel.com/thread/98556 https://communities.intel.com/thread/98556

 

 

If it is the same there is already a fix for this issue. This is currently being retested and our goal is to incorporate it in our next driver updates.

 

 

Regards,

 

 

Ivan.
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