Xeon Processor E3-1285 v3, Graphics P4700, 4k support?

[Clay_D_Intel]

I am having trouble getting the 4K resolution working on Xeon E3-1285 v3, Graphics P4700, via the display port.

I have re-installed the latest graphics driver but no luck. Any thoughts on how to resolve?

Thanks! --Clay

Here are some of the configuration to help:

Server board http://ark.intel.com/products/71387/Intel-Server-Board-S1200V3RPM http://ark.intel.com/products/71387/Intel-Server-Board-S1200V3RPM

CPU http://ark.intel.com/products/75465/Intel-Xeon-Processor-E3-1285-v3-8M-Cache-3_60-GHz http://ark.intel.com/products/75465/Intel-Xeon-Processor-E3-1285-v3-8M-Cache-3_60-GHz

OS Windows 8.1, 64 bit, Enterprise

Monitor Samsung, U28D590D, http://www.samsung.com/us/computer/monitors/LU28D590DS/ZA http://www.samsung.com/us/computer/monitors/LU28D590DS/ZA

Connection Display Port to Display Port

And a similar thread:

https://communities.intel.com/thread/52247 https://communities.intel.com/thread/52247

[Clay_D_Intel]

Also, below is the graphics summary report:

Intel(R) HD Graphics P4600

Report Date: Wednesday, December 31, 2014

Report Time [hh:mm:ss]: 6:31:21 PM

Operating System: Windows* 8.1 Enterprise (6.3.9600)

Default Language: English (United States)

Physical Memory: 32383 MB

Video BIOS: 2170.0

Processor: Intel(R) Xeon(R) CPU E3-1286 v3 @ 3.70GHz

Processor Speed: 3691 MHz

Processor Graphics in Use: Intel(R) HD Graphics P4600

Shader Version: 5.0

OpenGL* Version: 4.3

OpenCL* Version: 1.2

* Microsoft DirectX* *

Runtime Version: 11.2

Hardware-Supported Version: 11.1

* Devices connected to the Graphics Accelerator *

Active Displays: 1

* Digital Display *

Display Type: Digital

DDC2 Protocol: Supported

Gamma: 2.2

Connector Type: DisplayPort

Device Type: DisplayPort

Maximum Image Size

Horizontal Size: 24.02 inches

Vertical Size: 13.78 inches

Supported Modes

640 x 480 (60p Hz)

640 x 480 (67p Hz)

640 x 480 (72p Hz)

640 x 480 (75p Hz)

720 x 400 (70p Hz)

800 x 600 (56p Hz)

800 x 600 (60p Hz)

800 x 600 (72p Hz)

800 x 600 (75p Hz)

832 x 624 (75p Hz)

1024 x 768 (70p Hz)

1024 x 768 (75p Hz)

1024 x 768 (60p Hz)

1152 x 870 (75p Hz)

1152 x 864 (75p Hz)

1280 x 1024 (75p Hz)

1280 x 800 (60p Hz)

1280 x 720 (60p Hz)

1280 x 1024 (60p Hz)

1440 x 900 (60p Hz)

1600 x 900 (60p Hz)

1680 x 1050 (60p Hz)

1920 x 1080 (60p Hz)

2560 x 1440 (60p Hz)

3840 x 2160 (60p Hz)

Power Management Support

Active Off Mode: Supported

Raw EDID:

00 FF FF FF FF FF FF 00 4C 2D 80 0B 00 00 00 00

34 17 01 04 B5 3D 23 78 3A 5F B1 A2 57 4F A2 28

0F 50 54 BF EF 80 71 4F 81 00 81 C0 81 80 A9 C0

B3 00 95 00 01 01 4D D0 00 A0 F0 70 3E 80 30 20

35 00 5F 59 21 00 00 1A 56 5E 00 A0 A0 A0 29 50

30 20 35 00 5F 59 21 00 00 1A 00 00 00 FD 00 38

4B 1E 86 36 00 0A 20 20 20 20 20 20 00 00 00 FC

00 55 32 38 44 35 39 30 0A 20 20 20 20 20 01 6E

02 03 0E F0 41 10 23 09 07 07 83 01 00 00 02 3A

80 18 71 38 2D 40 58 2C 45 00 5F 59 21 00 00 1E

00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 44

* Other names and brands are the property of their respective owners.

[Jose_H_Intel1]

In this case the driver for Intel® HD Graphics P4700 only comes from the system manufacturer.

Please contact them for further assistance.

[Clay_D_Intel]

Joe - thanks for the reply.

Interesting since this is an Intel design + mfg board (Intel, DCG, PCSD/EPSD).

I will see if I can send you a PM with some additional info.

Thanks.

[Clay_D_Intel]

In case other folks might have this issue...

Some progress – I am able to get 4k, 30hz working via a DP -> HDMI cable to the monitor.

But I still can't get the 4k, 60hz working via DP -> DP cable.

[Jose_H_Intel1]

I am sorry, I missed that part.

I am glad you got it working.

You can also post in

[ROBERT_U_Intel]

Hi Clay

Are you using the 15.36.14.4080 graphics driver here? https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24596&lang=eng&ProdId=3719 Intel® Download Center

Thanks

Robert