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QPI link rate test failed by Intel Processor Diagnostic Tool with Haswell-EP 2.40Ghz ES L0 stepping CPU

JLee63
Beginner
3,053 Views

Hello,

I had tried to diagnose Intel Grentley platform with two Haswell-EP 2.40Ghz ES L0 stepping 12 core 135W CPU installed by Intel Processor Diagnostic Tool v2.10.0.0.MP under Windows Server 2008 R2 SP1 x64 OS but got QPI link rate test failed message here, also the FSB could not be detected, I've no idea if IPDT support Haswell-EP CPU or not, but the BIOS could detect QPI link rate as 9.6T/s correctly, please advise.

Below is the test result of IPDT:

---------------------------

 

--- Testing Processor 1 ---

 

---------------------------

 

--- IPDT64 - rev 2.10.0.0.MP ---

 

--- Start Time: 05/27/2014 00:29:14---

 

--- Skipping Config ---

 

--- Reading CPU Manufacturer ---

Expected --> GenuineIntel

 

Detected --> GenuineIntel

 

Found --- Genuine Intel Processor ---

--- Temperature Test ---

Temperature Test Passed!!!

 

Temperature = 59 degrees C below maximum.

 

--- Reading Brand String ---

Detected Brand String:

 

Genuine Intel 2.40GHz

Brand String Test Passed!!!

 

--- Reading CPU Frequency ---

Expected CPU Frequency is --> 2.40

 

Detected CPU Frequency is --> 2.40026

CPU Frequency Test Passed!!!

 

--- FSB NOT Supported on this Processor ---

 

--- Running Base Clock test ---

 

Detected Base Clock --> 100

 

Base Clock test Pass ---

 

--- Error while retrieving QPI Link rate ---

 

..QPI Link rate Test Failed..

QPI Link rate Test Failed. Error while retrieving QPI Link rate

--- Error while retrieving QPI Link rate ---

 

..QPI Link rate Test Failed..

QPI Link rate Test Failed. Error while retrieving QPI Link rate

 

--- Test End Time: 05/27/2014 00:29:16---

 

---------------------------

 

--- Testing Processor 2 ---

 

---------------------------

 

--- IPDT64 - rev 2.10.0.0.MP ---

 

--- Start Time: 05/27/2014 00:29:16---

 

--- Skipping Config ---

 

--- Reading CPU Manufacturer ---

Expected --> GenuineIntel

 

Detected --> GenuineIntel

 

Found --- Genuine Intel Processor ---

--- Temperature Test ---

Temperature Test Passed!!!

 

Temperature = 62 degrees C below maximum.

 

--- Reading Brand String ---

Detected Brand String:

 

Genuine Intel 2.40GHz

Brand String Test Passed!!!

 

--- Reading CPU Frequency ---

Expected CPU Frequency is --> 2.40

 

Detected CPU Frequency is --> 2.82848

CPU Frequency Test Passed with Warning!!!

The processor frequency could be affected by power management features. In order

 

to ensure the processor frequency is not affected by a power management setting,

 

enter BIOS, load defaults, and disable any 'Over-Clocking' or power

 

management features that may affect processor frequency. Also, set any

 

software applications which control power management features to default.

 

--- FSB NOT Supported on this Processor ---

 

--- Running Base Clock test ---

 

Detected Base Clock --> 101

 

Base Clock test Pass ---

 

--- Error while retrieving QPI Link rate ---

 

..QPI Link rate Test Failed..

QPI Link rate Test Failed. Error while retrieving QPI Link rate

--- Error while retrieving QPI Link rate ---

 

..QPI Link rate Test Failed..

QPI Link rate Test Failed. Error while retrieving QPI Link rate

 

--- Test End Time: 05/27/2014 00:29:17---

 

-----------------------------------

 

--- Multi Processor Stress Test ---

 

-----------------------------------

 

--- IPDT64 - rev 2.10.0.0.MP ---

 

--- Start Time: 05/27/2014 00:29:17---

 

--- Skipping Config ---

 

--- Multi Proc Load ---

 

--- Multi Processor Load Level set to - 64 - for - 4 - minutes ---

 

..Multi Proc Stress Load Passed..

 

--- Test End Time: 05/27/2014 00:33:19---

 

---------------

 

--- Summary ---

 

---------------

Processor Status

 

1 Fail

 

2 Fail

System Information

 

------------------

 

Processor Name: Genuine Intel(R) CPU @ 2.40GHz

 

Processor Information: Intel64 Family 6 Model 63 Stepping 1

 

Number of Physical Cores: 24

 

Number of Logical Cores: 24

 

Installed System Memory: 192 GB

 

Operating System: Microsoft Windows Server 2008 R2 Enterprise 64-bit

 

Graphics Information: Matrox G200e (ServerEngines)

 

System Product: ŸŸŸŸŸŸŸŸŸŸŸŸŸŸŸŸ

 

System BIOS: 00.80

And below is the CPU information captured from CPU-Z v1.69.0.x64:

Processor 1ID = 0 ...
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7 Replies
Kevin_M_Intel
Employee
1,306 Views

Hello jackylee,

Thanks for sharing this information.

These are future platforms but have not been release yet therefore we do not have too much information. Please note that I will pass this to the corresponding community and they will continue helping you and providing more information.

Kevin M

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JLee63
Beginner
1,306 Views
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CHodg
Beginner
1,306 Views

I had the same thing QPI test failed and it said the FSB not supported

---------------------------

--- Testing Processor 1 ---

---------------------------

--- IPDT64 - rev 2.10.0.0.MP ---

--- Start Time: 12/07/2014 11:53:06---

--- Skipping Config ---

--- Reading CPU Manufacturer ---

Expected --> GenuineIntel

Detected --> GenuineIntel

Found --- Genuine Intel Processor ---

--- Temperature Test ---

Temperature Test Passed!!!

Temperature = 61 degrees C below maximum.

--- Reading Brand String ---

Detected Brand String:

Intel Core i7-5820K 3.30GHz

Brand String Test Passed!!!

--- Reading CPU Frequency ---

Expected CPU Frequency is --> 3.30

Detected CPU Frequency is --> 3.29887

CPU Frequency Test Passed!!!

--- FSB NOT Supported on this Processor ---

--- Running Base Clock test ---

Detected Base Clock --> 99

Base Clock test Pass ---

--- Error while retrieving QPI Link rate ---

..QPI Link rate Test Failed..

QPI Link rate Test Failed. Error while retrieving QPI Link rate

--- Error while retrieving QPI Link rate ---

..QPI Link rate Test Failed..

QPI Link rate Test Failed. Error while retrieving QPI Link rate

--- Test End Time: 12/07/2014 11:53:07---

System Information

------------------

Processor Name: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz

Processor Information: Intel64 Family 6 Model 63 Stepping 2

Number of Physical Cores: 6

Number of Logical Cores: 12

Installed System Memory: 16 GB

Operating System: Microsoft Windows 7 Professional 64-bit

Graphics Information: AMD Radeon R9 200 Series

System Product: X99-GAMING 5

System BIOS: F6

FAIL

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David_A_Intel
Moderator
1,306 Views

I am going to have our experts on this field providing assistance on your question.

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Kevin_M_Intel
Employee
1,306 Views

Intel® Processor Diagnostic Tool reports FSB as not supported because our Intel® processors use now Intel® Smart Cache instead of FSB. The FSB was an old technology used on previous processor platforms.

Kevin M

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DBhat6
Beginner
1,306 Views

Hi Kevin,

need you expert advice on the below issue:

I Have Dell workstation T7910 with 2x E5-2670 v3 processors.

Iam getting " QPI Link rate Test Failed" error.

Below is the log report, could you help me understanding if there is some issue with processors.

--------------------------

--- Testing Processor 1 ---

---------------------------

--- IPDT64 - rev 2.17.1.0.MP ---

--- Start Time: 10/23/2015 06:35:18---

--- Skipping Config ---

--- Reading CPU Manufacturer ---

Expected --> GenuineIntel

Detected --> GenuineIntel

Found --- Genuine Intel Processor ---

--- Temperature Test ---

Temperature Test Passed!!!

Temperature = 58 degrees C below maximum.

--- Reading Brand String ---

Detected Brand String:

Intel Xeon E5-2670 v3 2.30GHz

Brand String Test Passed!!!

--- Reading CPU Frequency ---

Expected CPU Frequency is --> 2.30

Detected CPU Frequency is --> 2.29394

CPU Frequency Test Passed!!!

--- Reading FSB ---

Expected FSB : --> 0

Detected) FSB : --> 0

CPU FSB Test Passed!!!

--- Running Base Clock test ---

Detected Base Clock --> 104

Base Clock test Pass ---

--- Error while retrieving QPI Link rate ---

..QPI Link rate Test Failed..

QPI Link rate Test Failed. Error while retrieving QPI Link rate

--- Error while retrieving QPI Link rate ---

..QPI Link rate Test Failed..

QPI Link rate Test Failed. Error while retrieving QPI Link rate

--- Test End Time: 10/23/2015 06:35:19---

-----------------...

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Kevin_M_Intel
Employee
1,306 Views

Try changing the power options to Balance in Windows and give it a try.

Kevin M

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