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W10 & Intel HD Graphics (PCI\VEN_8086&DEV_0046&SUBSYS_41201558&REV_18)

RPere12
Beginner
14,364 Views

Hi,

we reinstaled a laptop with this graphics cards and we have a lot of issues on that. When you close or just minimize some aplication on Windows 10 the wallpaper lose some parts (black), the icons receive "black square" behind it.

Today we are running the driver version 8.15.10.2900. Using the Intel Graphics tool from taskbar, we set the 'Performance' at maximum on '3D' option also.

Any help is appreciated.

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Stefan3D
Honored Contributor II
13,207 Views

Your legacy GPU (1st gen) is not supported under Wondows 10 according to https://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html Supported Operating Systems for Intel® Graphics Products

Best choice would be to roll back to original OS that came with the laptop.

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RPere12
Beginner
13,207 Views

Hi Stefan3D,

tks for quick reply, we know this but since that laptop was updated from Windows 7 to Windows 10 due to Microsoft offer, it was working fine until the reinstall (to replace traditional HD for a SSD).

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