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Display driver intel hd graphics drivers for windows 8(R) stopped responding and has successfully recovered

CSmit25
Beginner
1,408 Views

Hi,

I built my own computer, I did not add a graphics card and am using the onboard graphics for right now. Every time I watch a video or play a game, it will work for a few seconds, then give me the error "Display driver intel hd graphics drivers for windows 8(R) stopped responding and has successfully recovered" I am running Windows 10. I have updated my Bios and my Intel Graphics drivers. I tried running this on Windows 8.1 but am still getting the same error.

Here is my DxDiag

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System Information

 

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Time of this report: 8/15/2015, 11:42:55

 

Machine name: CODY

 

Operating System: Windows 10 Pro 64-bit (10.0, Build 10240) (10240.th1.150807-2049)

 

Language: English (Regional Setting: English)

 

System Manufacturer: MSI

 

System Model: MS-7850

 

BIOS: Default System BIOS

 

Processor: Intel(R) Core(TM) i3-4370 CPU @ 3.80GHz (4 CPUs), ~3.8GHz

 

Memory: 4096MB RAM

 

Available OS Memory: 3978MB RAM

 

Page File: 1911MB used, 3474MB available

 

Windows Dir: C:\WINDOWS

 

DirectX Version: 12

 

DX Setup Parameters: Not found

 

User DPI Setting: Using System DPI

 

System DPI Setting: 96 DPI (100 percent)

 

DWM DPI Scaling: Disabled

 

Miracast: Available, with HDCP

 

Microsoft Graphics Hybrid: Not Supported

 

DxDiag Version: 10.00.10240.16384 64bit Unicode

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DxDiag Notes

 

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Display Tab 1: No problems found.

 

Sound Tab 1: No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.

 

Input Tab: No problems found.

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DirectX Debug Levels

 

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Direct3D: 0/4 (retail)

 

DirectDraw: 0/4 (retail)

 

DirectInput: 0/5 (retail)

 

DirectMusic: 0/5 (retail)

 

DirectPlay: 0/9 (retail)

 

DirectSound: 0/5 (retail)

 

DirectShow: 0/6 (retail)

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Display Devices

 

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Card name: Intel(R) HD Graphics 4600

 

Manufacturer: Intel Corporation

 

Chip type: Intel(R) HD Graphics Family

 

DAC type: Internal

 

Device Type: Full Device

 

Device Key: Enum\PCI\VEN_8086&DEV_0412&SUBSYS_78501462&REV_06

 

Display Memory: 2101 MB

 

Dedicated Memory: 112 MB

 

Shared Memory: 1989 MB

 

Current Mode: 1024 x 768 (32 bit) (60Hz)

 

Monitor Name: Samsung SyncMaster 570V/580V TFT

 

Monitor Model: 570V TFT

 

Monitor Id: SAM0002

 

Native Mode: 1024 x 768(p) (60.004Hz)

 

Output Type: HD15

 

Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll,igdumdim32,igd10iumd32,igd10iumd32,igd12umd32

 

Driver File Version: 10.18.0015.4256 (English)

 

Driver Version: 10.18.15.4256

 

DDI Version: 12

 

Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1

 

Driver Model: WDDM 2.0

 

Graphics Preemption: Primitive

 

Compute Preemption: Thread group

 

Miracast: Not Supported by WiFi driver

 

Hybrid Graphics GPU: Integrated

 

Power P-states: Not Supported

 

Driver Attributes: Final Retail

 

Driver Date/Size: 7/18/2015 00:34:24, 36681912 bytes

 

WHQL Logo'd: Yes

 

WHQL Date Stamp:

 

Device Identifier: {D7B78E66-4752-11CF-7267-5F58BBC2C735}

 

Vendor ID: 0x8086

 

Device ID: 0x0412

 

SubSys ID: 0x78501462

 

Revision ID: 0x0006

 

Driver Strong Name: oem34.inf:5f63e534dd898f5e:iHSWD_w10:10.18.15.4256:pci\ven_8086&dev_0412

 

Rank Of Driver: 00D12001

 

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

 

DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeVC1_D2010 DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_Multiview_NoFGT DXVA2_ModeHEVC_VLD_Main

 

Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

 

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

 

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

 

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

 

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

 

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

 

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

 

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

 

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProce...
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1 Solution
Esteban_O_Intel
Employee
535 Views

Please try to get drivers from MSI or visit our download center and get the new drivers for windows 10, https://downloadcenter.intel.com/ Intel® Download Center

Please make sure to uninstall loaded drivers firts, restart and them install new drivers.

View solution in original post

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Esteban_O_Intel
Employee
536 Views

Please try to get drivers from MSI or visit our download center and get the new drivers for windows 10, https://downloadcenter.intel.com/ Intel® Download Center

Please make sure to uninstall loaded drivers firts, restart and them install new drivers.

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