Cant update my drivers. Error 0x80070643: Failed to execute MSI package.

[ДСама]

I tried to download some game, but it has written that my drivers is old. I uploaded Intel(R) Driver Update Utility 2.6. I tried to update dtivers.

Was written:

[2FC8:22B0][2017-02-05T16:18:13]i001: Burn v3.7.1224.0, Windows v6.2 (Build 9200: Service Pack 0), path: C:\Users\Дима\Downloads\Intel Components\SetupChipset.exe, cmdline: '-burn.unelevated BurnPipe.{1E6B6E56-ED71-4995-A045-FF8A2D2907A3} {15F4991A-E4AB-4C92-9A51-BE4DC7942454} 8580'

[2FC8:22B0][2017-02-05T16:18:13]i000: Initializing string variable 'IIF_ProductVersion' to value '10.1.1.14'

[2FC8:22B0][2017-02-05T16:18:13]i000: Initializing string variable 'IIF_InstallerVersion' to value '3.1.6'

[2FC8:22B0][2017-02-05T16:18:13]i000: Initializing string variable 'IIF_ExtractionMapping_SetupChipsetx86.msi' to value ';NullDrivers.cab;NOT VersionNT64'

[2FC8:22B0][2017-02-05T16:18:13]i000: Initializing string variable 'IIF_ExtractionMapping_SetupChipsetx64.msi' to value ';NullDrivers.cab;VersionNT64'

[2FC8:22B0][2017-02-05T16:18:14]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\1F43~1\AppData\Local\Temp\Intel\Logs\Chipset_20170205161814.log'

[2FC8:22B0][2017-02-05T16:18:14]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Дима\Downloads\Intel Components\SetupChipset.exe'

[2FC8:22B0][2017-02-05T16:18:15]i052: Condition 'VersionNT >= v6.1 OR (VersionNT = v6.0 AND NTProductType = 3)' evaluates to true.

[2FC8:22B0][2017-02-05T16:18:15]i000: Setting string variable 'WixBundleName' to value 'Intel(R) Chipset Device Software'

[2FC8:22B0][2017-02-05T16:18:17]i000: Loading managed bootstrapper application.

[2FC8:22B0][2017-02-05T16:18:19]i000: Creating BA thread to run asynchronously.

[2FC8:1998][2017-02-05T16:18:19]i000: ** MBA ** Command line:

[2FC8:1998][2017-02-05T16:18:20]i000: Setting string variable 'WixBundleName' to value 'Программное обеспечение Intel® Chipset Device'

[2FC8:1998][2017-02-05T16:18:21]i000: ** MBA ** Calling Engine.Detect()

[2FC8:22B0][2017-02-05T16:18:21]i100: Detect begin, 3 packages

[2FC8:22B0][2017-02-05T16:18:21]i000: Setting string variable 'DotNet35' to value '1'

[2FC8:22B0][2017-02-05T16:18:21]i000: Setting string variable 'DotNet40Client' to value '1'

[2FC8:22B0][2017-02-05T16:18:21]i000: Setting string variable 'DotNet40Full' to value '1'

[2FC8:22B0][2017-02-05T16:18:21]i000: Setting string variable 'DotNet45' to value '394802'

[2FC8:22B0][2017-02-05T16:18:21]i102: Detected related bundle: {f5d71765-7cd1-4e68-998f-5b379e725da3}, type: Upgrade, scope: PerMachine, version: 10.0.22.0, operation: MajorUpgrade

[2FC8:22B0][2017-02-05T16:18:21]i000: ** MBA ** Related bundle detected: BundleTag: '' ProductCode: '{f5d71765-7cd1-4e68-998f-5b379e725da3}' Version: '10.0.22.0' PerMachine: 'True' RelationType: 'Upgrade' Operation: 'MajorUpgrade' Result: 'None'

[2FC8:22B0][2017-02-05T16:18:21]i052: Condition 'DotNet35 OR DotNet40Client OR DotNet40Full OR (DotNet45 >= 378389)' evaluates to true.

[2FC8:22B0][2017-02-05T16:18:21]i103: Detected related package: {BD667C75-0EDD-4073-A406-A6DD9C3016EB}, scope: PerMachine, version: 10.0.22.0, language: 0 operation: MajorUpgrade

[2FC8:22B0][2017-02-05T16:18:21]i103: Detected related package: {BD667C75-0EDD-4073-A406-A6DD9C3016EB}, scope: PerMachine, version: 10.0.22.0, language: 0 operation: MajorUpgrade

[2FC8:22B0][2017-02-05T16:18:21]i101: Detected package: DotNet45, state: Present, cached: None

[2FC8:22B0][2017-02-05T16:18:21]i101: Detected package: SetupChipsetx86.msi, state: Absent, cached: None

[2FC8:22B0][2017-02-05T16:18:21]i104: Detected package: SetupChipsetx86.msi, feature: NullDriverFeature, state: Absent

[2FC8:22B0][2017-02-05T16:18:21]i104: Detected package: SetupChipsetx86.msi, feature: PackageVersionFeature, state: Absent

[2FC8:22B0][2017-02-05T16:18:21]i104: Detected package: SetupChipsetx86.msi, feature: LicenseAgreementFeature, state: Absent

[2FC8:22B0][2017-02-05T16:18:21]i101: Detected package: SetupChipsetx64.msi, state: Absent, cached: None

[2FC8:22B0][2017-02-05T16:18:21]i104: Detected package: SetupChipsetx64.msi, feature: NullDriverFeature, state: Absent

[2FC8:22B0][2017-02-05T16:18:21]i104: Detected package: SetupChipsetx64.msi, feature: PackageVersionFeature, state: Absent

[2FC8:22B0][2017-02-05T16:18:21]i104: Detected package: SetupChipsetx64.msi, feature: LicenseAgreementFeature, state: Absent

[2FC8:22B0][2017-02-05T16:18:21]i199: Detect complete, result: 0x0

[2FC8:22B0][2017-02-05T16:18:27]i200: Plan begin, 3 packages, action: Install

[2FC8:22B0][2017-02-05T16:18:27]w321: Skipping dependency registration on package with no dependency providers: DotNet45

[2FC8:22B0][2017-02-05T16:18:27]i052: Condition 'NOT VersionNT64' evaluates to false.

[2FC8:22B0][2017-02-05T16:18:27]i204: Plan 3 msi features for package: SetupChipsetx86.msi

[2FC8:22B0][2017-02-05T16:18:27]i203: Planned feature: NullDriverFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

[2FC8:22B0][2017-02-05T16:18:27]i203: Planned feature: PackageVersionFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

[2FC8:22B0][2017-02-05T16:18:27]i203: Planned feature: LicenseAgreementFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

[2FC8:22B0][2017-02-05T16:18:27]i052: Condition 'VersionNT64' evaluates to true.

[2FC8:22B0][2017-02-05T16:18:27]i204: Plan 3 msi features for package: SetupChipsetx64.msi

[2FC8:22B0][2017-02-05T16:18:27]i203: Planned feature: NullDriverFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

[2FC8:22B0][2017-02-05T16:18:27]i203: Planned feature: PackageVersionFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

[2FC8:22B0][2017-02-05T16:18:27]i203: Planned feature: LicenseAgreementFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

[2FC8:22B0][2017-02-05T16:18:27]i000: Setting string variable 'WixBundleRollbackLog_SetupChipsetx64.msi' to value 'C:\Users\1F43~1\AppData\Local\Temp\Intel\Logs\Chipset_20170205161814_0_SetupChipsetx64.msi_rollback.log'

[2FC8:22B0][2017-02-05T16:18:27]i000: Setting string variable 'WixBundleLog_SetupChipsetx64.msi' to value 'C:\Users\1F43~1\AppData\Local\Temp\Intel\Logs\Chipset_20170205161814_0_SetupChipsetx64.msi.log'

[2FC8:22B0][2017-02-05T16:18:27]i201: Planned package: DotNet45, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[2FC8:22B0][2017-02-05T16:18:27]i201: Planned package: SetupChipsetx86.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[2FC8:22B0][2017-02-05T16:18:27]i201: Planned package: SetupChipsetx64.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

[2FC8:22B0][2017-02-05T16:18:27]i207: Planned related bundle: {f5d71765-7cd1-4e68-998f-5b379e725da3}, type: Upgrade, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, dependency: None

[2FC8:22B0][2017-02-05T16:18:27]i299: Plan complete, result: 0x0

[2FC8:1998][2017-02-05T16:18:27]i000: Setting string variable 'IIF_MSI_SWITCHES' to value ''

[2FC8:1998][2017-02-05T16:18:27]i000: ** MBA ** Getting window handle.

[2FC8:1998][2017-02-05T16:18:27]i000: ** MBA ** Calling Engine.Apply(). Window handle: 328672

[2FC8:22B0][2017-02-05T16:18:27]i300: Apply begin

[2184:1A74][2017-02-05T16:18:27]i000: Caching bundle from: 'C:\Users\1F43~1\AppData\Local\Temp\{619e726e-d2b4-4e28-9568-c964fd81ee6c}\.be\SetupChipset.exe' to: 'C:\ProgramData\Package Cache\{619e726e-d2b4...

[idata]

Hi,

I would like to have additional information about your system configuration. Please run the following utility and attach the results.https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Intel® System Support Utility In order to attach files, make sure you select the "Advanced Editor" option in the top right of your reply window. You will then be presented with an attach file dialogue at the bottom of the reply.Allan.

[idata]

I am still looking for the system configuration, when you get a moment, please attach the report.

Allan.

[CCham3]

So, Mr. Allan...

Assuming the original poster is not going to respond, I am having the same issue as that person is. Maybe you could help me out instead? I ran the System Support utility mentioned earlier. The results are attached.

Any advice you can give me would be greatly appreciated!

[idata]

Hi,

Thank you for the report.I have noticed that you are currently trying to install driver updates for your laptop computer. I would like to know the exact drivers you are looking for. Please bear in mind that Intel does not provide drivers for Toshiba computers.

You can download the following updates from Intel directly

https://downloadcenter.intel.com/product/81507/Graphics-Drivers-for-Mobile-Intel-4-Series-Express-Chipset-Family Graphics Drivers for Mobile Intel® 4 Series Express Chipset Family

https://downloadcenter.intel.com/download/20018/INF-Update-Utility-Primarily-for-Intel-6-5-4-3-900-Series-Chipsets-Zip-Format?product=81507 INF Update Utility - Primarily for Intel® 6, 5, 4, 3, 900 Series Chipsets - Zip Format

Allan.

[CCham3]

Thanks for the reply man.

So, you are right... I am on a laptop computer. I'm not sure quite what you mean by the "exact drivers" that I'm looking for. I was hoping that the driver update utility could figure that out for me. If you're asking what kind of laptop this is, I can tell you that it's an Acer, running Windows 7. If you need anything more specific than that, maybe you could tell me some examples of how to find out what the "exact drivers" I need are?

I appreciate the links to Drivers that I could download directly... but again, I'm not too sure exactly which ones I need. As you may have ascertained by now, I don't necessarily know exactly what I'm doing lol.

[idata]

Hi,

My recommendation would be contacting your computer manufacturer's website and check for custom download tool for driver updates and download specific drivers for your computer model.The report you previously sent says you have a Toshiba computer, but you mentioned Acer.The reports says you have a Toshiba* Satellite L355. See the link below for drivers and select the operating systemhttp://support.toshiba.com/support/modelHome?freeText=59251079Q&osId=31 http://support.toshiba.com/support/modelHome?freeText=59251079Q&osId=31Allan.