Wireless
Participate in insightful discussions regarding issues related to Intel® Wireless Adapters and technologies
7422 Discussions

Intel Dual Band Wireless-AC 7260 Plus Bluetooth (7260HMW) bluetooth not working on desktop

ALaro7
Beginner
1,410 Views

I installed an Intel 7260HMW wifi card (http://www.canadacomputers.com/product_info.php?cPath=1050&item_id=062806 http://www.canadacomputers.com/product_info.php?cPath=1050&item_id=062806) in my desktop using a PCIe adapter bought on ebay. Wifi works fine but I can't get bluetooth to work. I installed http://www.intel.com/support/wireless/wtech/proset-ws/sb/CS-034060.htm Intel® PROSet/Wireless Software for Bluetooth® technology before installing Intel® PROSet/ Wireless Software but the bluetooth radio is not listed in Windows 7's device manager.

Any idea on what's the problem?

0 Kudos
1 Reply
Jose_H_Intel1
Employee
573 Views

You may try updating the BIOS and other drivers like the chipset INF. However, for these scenarios we always recommend the desktop version in order to avoid compatibility and regulatory issues.

http://www.intel.com/content/www/us/en/wireless-products/dual-band-wireless-ac-7260-bluetooth-desktop.html Intel® Dual Band Wireless-AC 7260 + Bluetooth for Desktop

http://www.intel.com/support/wireless/sb/CS-006192.htm Wireless Networking; Installation error when installing or swapping Intel wireless adapters

http://www.intel.com/support/wireless/wlan/sb/CS-011644.htm Intel� Wi-Fi Products; Regulatory information regarding hardware installation or upgrade

0 Kudos
Reply