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AC 7260 not visible in Network connections

jback2
Beginner
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I installed a new Intel AC 7260 adapter in my laptop, BT works, the adapter is recognized in the device manager but it is not shown in the network connections, so I cannot connect to WIFI.

I installed the latest drivers, upgrade the bios, still no luck.

System : ASUS G750JX, Windows 10 Enterprise 64-bit

Thanks for the quick reply

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idata
Employee
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Hello loogo,

We would like to inform that Intel does not recommend, nor supports custom integration of Intel® Wireless Adapters. You should always contact the http://www.intel.com/content/www/us/en/support/topics/oems.html Computer Manufacturer Support to determine which wireless adapters are supported by your system and the method they recommend to replace it.

http://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005687.html http://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005687.html

 

http://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005600.html http://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005600.html

In our best effort, here are a couple things you can check:

- Try installing Intel® PROSet/Wireless Software and Drivers for Windows® 10, version 18.40.4, and check if this helps:

https://downloadcenter.intel.com/download/26096/Intel-PROSet-Wireless-Software-and-Drivers-for-Windows-10?product=75439 https://downloadcenter.intel.com/download/26096/Intel-PROSet-Wireless-Software-and-Drivers-for-Windows-10?product=75439

- Go to the Advanced properties of the adapter in Device Manager and apply the configuration from the following advisory:

http://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005544.html http://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005544.html

- Verify that the antennas are firmly connected to the wireless adapter.

JB

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idata
Employee
738 Views

Hello,

 

 

We have not seen any updates for this thread. Please let us know if you have any additional questions.
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