i5 CPU M480 - message log: Please check your Processor Thermal Solution

[idata]

My notebook began to turn itself off when the cpu usage reached 80% ~ 90%.

Idid the tests with IPDT tool and failure times, turning off the notebook.

WILL THERMAL PASTE?

LOG IPDT:

--- IPDT64 - Revision: 3.0.0.25.W.MP

--- IPDT64 - Start Time: 18/04/2016 04:10:23

--------------------------------------------------------------------

Processor 1--------------------------------------------------------------------Genuine Intel CPU TestModule Version: 1.0.12.64b.WStart Time: Mon Apr 18 04:10:23 2016Test Result - PASS Expected: GenuineIntelDetected: GenuineIntelEnd Time: Mon Apr 18 04:10:23 2016Total Time: seconds: 0--------------------------------------------------------------------Temperature TestModule Version: 1.0.12.64b.WStart Time: Mon Apr 18 04:10:23 2016Test Result - PASSExpected: Greater than 1 degrees below maxReceived: 47 degrees below maxEnd Time: Mon Apr 18 04:10:23 2016Total Time: seconds: 0--------------------------------------------------------------------CPU Brand String TestModule Version: 1.0.12.64b.WStart Time: Mon Apr 18 04:10:24 2016Test Result - PASS Expected String Parts: As Defined in BrandString_LocalConfig.xmlDetected: Intel(R) Core(TM) i5 CPU M 480 @ 2.67GHzEnd Time: Mon Apr 18 04:10:24 2016Total Time: seconds: 0--------------------------------------------------------------------CPU Frequency TestModule Version: 1.0.14.64b.WStart Time: Mon Apr 18 04:10:24 2016Test Result - PASSProcessor Name: Intel(R) Core(TM) i5 CPU M 480 @ 2.67GHzExpected CPU Frequency: 2.67Detected CPU Frequency: 2.80365Expected Base Clock: 133.33Detected Base Clock: 133.507Expected frequency - The highest frequency at which the tested processor was manufactured to operateDetected frequency - The frequency at which the tested processor is currently operatingPower management modes can create marginally higher or lower detected frequencythan expected frequency. Small variations in clock frequencies are common.QPI link rate Test - Not supported.Skipping QPI link rate Test.End Time: Mon Apr 18 04:10:25 2016Total Time: seconds: 1--------------------------------------------------------------------Floating Point TestModule Version: 1.0.10.64b.WStart Time: Mon Apr 18 04:10:25 2016Test Result - PASSMillion Floating Points per Second, MFLOPS: 374.4Error: 0--- Floating Point Test Passed!!!---End Time: Mon Apr 18 04:10:27 2016Total Time: seconds: 2--------------------------------------------------------------------Prime Number Generation TestModule Version: 1.0.10.64b.WStart Time: Mon Apr 18 04:10:27 2016Test Result - PASSOperation Per Second: 1.32916e+006Error: 0--- Prime Number Generation Test Passed!!!---End Time: Mon Apr 18 04:10:29 2016Total Time: seconds: 2--------------------------------------------------------------------Cache TestModule Version: 1.0.10.64b.WStart Time: Mon Apr 18 04:10:29 2016Test Result - PASS

--- Reading Cache Size ---

- Detected L1 Data Cache Size --> 32

- Detected L1 Inst Cache Size --> 32

- Detected L2 Cache Size --> 256

- Detected L3 Cache Size --> 3072

Cache Size Test Passed!!!

End Time: Mon Apr 18 04:10:29 2016

Total Time: seconds: 0--------------------------------------------------------------------MMXSSE TestModule Version: 1.0.10.64b.WStart Time: Mon Apr 18 04:10:29 2016Test Result - PASS

--- Determining MMX - SSE capabilities ---

--- CPU FEATURES DETECTION FOR --- --- MMX SSE ---MMX - MMX Supported --> YesSSE - SSE Supported --> YesSSE2 - SSE2 Supported --> YesSSE3 - SSE3 Supported --> YesSSSE3 - SSSE3 Supported --> YesSSE4.1 - SSE4.1 Supported --> YesSSE4.2 - SSE4.2 Supported --> Yes --- MMX SSE - capabilities check complete ---MMX Test Result --- PASSSSE Test Result --- PASSSSE2 Test Result --- PASSSSE3 Test Result --- PASSSSSE3 Test Result --- PASSSSE4.1 Test Result --- PASSSSE4.2 Test Result --- PASS

End Time: Mon Apr 18 04:10:29 2016

Total Time: seconds: 0--------------------------------------------------------------------AVX TestModule Version: 1.0.11.64b.WStart Time: Mon Apr 18 04:10:29 2016Test Result - PASS

--- Determining AVX AES PCLMULQDQ capabilities ---

--- CPU FEATURES DETECTION FOR --- --- AVX/AES/PCLMULQDQ ---AVX - Advanced Vector Extensions Supported --> No AVX OS Support - AVX Operating System Supported --> No ---> No Test RequiredAES - Advanced Encryption Standard Supported --> No ---> No Test RequiredPCLMULQDQ - Polys Carry-Less Multiply Supported --> No ---> No Test Required --- AVX AES PCLMULQDQ capabilities check complete ---AVX Compare Test Result --- Not TestedAES Test Result --- Not TestedPCLMULQDQ Test Result --- Not TestedNo AVX AES PCLMULQDQ Tests required

End Time: Mon Apr 18 04:10:29 2016

Total Time: seconds: 0...

[idata · Accepted solution]

If you are able to add or replace more thermal paste, that would help.

Please try some steps available at: http://www.intel.com/content/www/us/en/support/processors/000005776.html http://www.intel.com/content/www/us/en/support/processors/000005776.htmlSince this is a laptop computer, please check with your computer manufacturer for possible warranty optionsAllan

[idata]

Hi Allan, I will change the thermal paste, the current is hard and dry...

My laptop is already outside the manufacturer's warranty... I got it to 5 years.

Last time I changed the thermal paste was in late 2014.

thanks

[idata]

Good luck replacing the Thermal Interface Material (TIM).

http://www.intel.com/content/www/us/en/support/processors/000005576.html http://www.intel.com/content/www/us/en/support/processors/000005576.htmlAllan.