- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
alot to read i know.
I have been having problems with my graphics card/chip for a long time. my computer is an hp envy m6 windows 8 64-bit, & the graphics card is intel hd graphics 4000, and it's a piece of crap. i play the sims 3, but i bought a new one that requires good graphics, & it crashed my game. it turns out the problem was that i needed to update the graphics, so when i tried to it told me i couldn't because it'll cause technical problems with my computer. so i gave up, and played. it went away, but started again. so i used this link http://www.intel.com/support/graphics/sb/CS-033945.htm?wapkw=intel+hd+graphics+4000+update Graphics & Game troubleshooting with Intel graphics products
& it said in update your game to uninstall the driver and reinstall with windows update, so i uninstalled but now, when i try to install again, it doesn't let me. it fails when i try. HELP ME?
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ALSO, i am trying to install graphics adapter wddm1.1 ....
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Please provide the dxdiag report from that system. To get the report, go to start, type dxdiag, then press enter, once the DirectX* Diagnostic opens, click on save all this information, then open that file and copy paste here the information provided there.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
------------------
System Information
------------------
Time of this report: 6/10/2013, 20:39:18
Machine name: RACHEL
Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130410-1505)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP ENVY m6 Notebook PC
BIOS: F.25
Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 8192MB RAM
Available OS Memory: 8088MB RAM
Page File: 3840MB used, 5463MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Please try using the driver that is posted here:
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22842&lang=eng&OSVersion=Windows%208%2C%2064-bit*&DownloadType=Drivers Driver version 15.31.9.64.3165
If you have any issues installing that driver, please write down the full error message as you see it in the screen and let us know what it says.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page